Business Analyst

Capgemini; Diegem; On-site; EUR 55,000 - 75,000; Full time

Job summary

Capgemini is seeking a Senior Business Analyst to support the Product Manager with stakeholder alignment, planning and roadmaps in the payments domain. You will own initiatives, document business needs, and prepare cross-entity summaries for aligned outcomes across teams.

The role requires 5+ years of BA experience in project-driven environments, with strong communication in Dutch, French, and English, and a background in banking or payments is preferred.

Qualifications

• 5+ years of relevant experience in business analysis in project-driven environments.
• Experience working with IT, Operations, Legal, Compliance and Business teams.
• Knowledge of international payments ecosystem and SEPA payments.

Responsibilities

• Support the Product Manager in stakeholder alignment, planning, roadmaps, business requirements, KPIs and financial deliverables.
• Take ownership of specific initiatives.
• Document business vision and business needs.
• Prepare cross-entity documentation summaries.
• Define and share business requirements.
• Manage risks, quality and issues.
• Act as liaison between stakeholders and ensure customer satisfaction.

Skills

Stakeholder management

Analytical thinking

Negotiation skills

Structured approach

Independent work

Problem-solving mindset

Attention to detail

Goal-oriented

Change readiness

Education

Bachelor’s or Master’s degree

Job description

Job DescriptionBusiness Analyst - SeniorResponsibilitiesSupport the Product Manager in stakeholder alignment, planning, roadmaps, business requirements, KPIs and financial deliverables.Take ownership of specific initiatives.Document business vision and business needs.Prepare cross-entity documentation summaries.Define and share business requirements.Manage risks, quality and issues.Act as liaison between stakeholders and ensure customer satisfaction.Language RequirementsDutch: PlusFrench: MandatoryEnglish: Excellent written and oral communicationEducationBachelor’s or Master’s degreeTravelDepends on work planning; travel to Paris may be requiredJob Description - Grade SpecificRequired ExperienceAt least 5 years of relevant experienceTechnical Experience (Mandatory)Business Analyst experience in project-driven environmentsAbility to work with IT, Operations, Legal, Compliance and Business teamsInternational payments ecosystem knowledgePayments processing chains (excluding card-based payments)Business Experience (Mandatory)Banking experiencePayments management experienceSEPA payments knowledgePreferred ExperienceFinance and TreasuryOperational Resilience experienceDORA knowledgeSoft SkillsEntrepreneurial spiritAnalytical and conceptual thinkingNegotiation and persuasion skillsStructured approachAbility to work independentlyProblem-solving mindsetAttention to detail and qualityGoal-orientedOpen to change