Business Analyst

Jobtailor; Brussel Hoofdstad; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Jobtailor in Belgium is seeking a data-driven Business Analyst to lead performance reviews, analyze customer behavior, and support strategic decisions. You will build dashboards and actionable insights to improve acquisition, retention, and revenue, aligning local KPIs with group standards across countries.

You will collaborate with local and international teams, translating data into clear business recommendations and monitoring subscription KPIs throughout the customer lifecycle.

Qualifications

• 2–5 years of relevant experience.
• Strong background in business analysis, performance tracking, or commercial analytics.
• Ability to turn data into simple, understandable business insights.
• Good command of Power BI and data querying tools.
• SQL is mandatory.
• Strong understanding of subscription KPIs and customer lifecycle metrics.
• Excellent communication skills and ability to collaborate with both local and international teams.
• English, French and Dutch are required.

Responsabilités

• Lead weekly/monthly business performance reviews (Sales, Net Adds, Churn, Portfolio).
• Analyze customer behavior, content performance, campaign performance, and commercial trends to support decision-making.
• Provide actionable recommendations to improve acquisition, retention, engagement, and revenue.
• Build clear dashboards and business reports for local management.
• Ensure all local KPIs are aligned with group standards to give management a consistent view across countries.
• Proactively identify business risks, opportunities, and data anomalies and elevate them to the Management or Data Team when needed.
• Support Canal+ Group’s strategic initiatives.

Connaissances

Power BI

Business analysis

Performance tracking

Data storytelling

Communication

Outils

SQL

Description du poste

Responsibilities

• Lead weekly/monthly business performance reviews (Sales, Net Adds, Churn, Portfolio)
• Analyze customer behavior, Content performance, campaign performance, and commercial trends to support decision‑making
• Provide actionable recommendations to improve acquisition, retention, engagement, and revenue
• Build clear dashboards and business reports for local management
• Ensure all local KPIs are aligned with group standards to give management a consistent view across countries
• Proactively identify business risks, opportunities, and data anomalies and elevate them to the Management or Data Team when needed
• Support Canal+ Group’ strategic initiatives

Requirements

• 2–5 years of relevant experience
• Strong background in business analysis, performance tracking, or commercial analytics
• Ability to turn data into simple, understandable business insights
• Good command of Power BI and data querying tools (SQL is mandatory)
• Strong understanding of subscription KPIs and customer/product lifecycle metrics
• Excellent communication skills and ability to collaborate with both local and international teams
• English, French and Dutch are required.

Core Competencies

Demonstrates expertise in business analysis and performance tracking, with a strong ability to translate data into actionable insights. Proficient in managing subscription KPIs and utilizing data visualization tools to support strategic initiatives.