Business Analyst

i4m; Brussel Hoofdstad; Hybrid; EUR 60,000 - 85,000; Full time

Job summary

In4Matic is seeking an experienced Business Analyst to join a long-term consulting engagement in a complex IT environment. You will translate business and technical needs into clear requirements and help transition from project delivery to operations.

The role involves analysing IT infrastructure, defining processes, and collaborating with multidisciplinary teams to ensure scalable, well-documented solutions. English proficiency required, Dutch or French a plus.

Qualifications

• 3+ years of experience in business analysis or ICT project support.
• Experience in complex IT environments, preferably within public-sector organisations.
• Familiarity with business process modelling, requirements management, and project tracking methodologies and tools.
• Experience with MS Visio, JIRA, and Confluence, or equivalent tools.
• Knowledge of monitoring solutions and the definition of monitoring parameters is an advantage.

Responsibilities

• Analyse existing IT infrastructure and contribute to target architecture setup.
• Assess system interactions and integration requirements between technologies.
• Define and document business processes, functional requirements, and technical specs.
• Identify tasks, dependencies, risks, bottlenecks, and potential mitigations.
• Track progress, maintain logs, contribute to quality management, ensure deliverables meet standards.
• Transfer knowledge to facilitate operational readiness and continuity.
• Collaborate with project managers and stakeholders across teams.
• Contribute to long-term evolution of the IT landscape with scalability and privacy considerations.

Skills

Business analysis

ICT project support

Requirements management

Stakeholder management

Analytical thinking

Tools

MS Visio

JIRA

Confluence

Job description

Function

We're looking for an experienced Business Analyst to join our client's team on a long-term consulting assignment in a complex IT environment. In this role, you'll analyse existing systems, translate business and technical needs into clear requirements, and help shape future solutions. You'll play a key part in ensuring a smooth transition from project delivery to operational support, working closely with multidisciplinary teams to build a reliable, scalable, and well-documented IT ecosystem.

Responsibilities

• Analyse existing IT infrastructure, including server environments, camera systems, and software applications, and contribute to defining the target architecture and setup.
• Assess system interactions and integration requirements between connected technologies, ensuring that changes are technically and functionally aligned.
• Define and document business processes, functional requirements, and technical specifications to support implementation and operational handover.
• Identify tasks, dependencies, risks, bottlenecks, and potential mitigation measures, taking feasibility, planning, budget, and delivery constraints into account.
• Track progress, maintain decision logs, contribute to quality management, and ensure deliverables meet the required standards.
• Structure and transfer knowledge to facilitate operational readiness and long-term continuity.
• Collaborate with project managers and stakeholders across business, architecture, data, analysis, and software engineering teams.
• Contribute to the long-term evolution of the IT landscape, considering scalability, emerging technologies, system integration, monitoring, and privacy-related requirements where relevant.

The Ideal Candidate

• At least 3 years of relevant experience in business analysis and/or ICT project support.
• Experience working in complex IT environments, preferably within public-sector organisations.
• Familiarity with business process modelling, requirements management, and project tracking methodologies and tools.
• Experience with MS Visio, JIRA, and Confluence, or equivalent tools.
• Knowledge of monitoring solutions and the definition of monitoring parameters is an advantage.
• An affinity with camera technology, automatic number plate recognition (ANPR), or traffic-related enforcement systems is a plus.
• Strong analytical and problem-solving skills, with the ability to structure complex information, identify implications, and translate findings into actionable recommendations.
• A proactive, organised, and results-oriented approach, combined with attention to detail and a strong understanding of the bigger picture.
• Excellent communication and stakeholder management skills, with the ability to explain complex topics clearly, ask the right questions, and align different teams.
• Able to work independently, manage priorities, adapt to changing circumstances, and handle sensitive information with discretion.
• Languages: Native-level Dutch or French, strong passive understanding of the other national language, and active working proficiency in English.

Contactperson & Reference

• Reference #: INW28692
• Pieter Messely
• [e-mail]