Business Analyst

Rhox; Brussel; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

Rhox is seeking a senior Business Analyst to coordinate an instant payments product across business, IT and operations. You will drive conceptual modelling, workflow analysis and requirements definition from initial business needs through solution design, testing and go-live support.

You will interact with Paris-stakeholders twice yearly. You will lead workshops with Cash Management, product teams and IT squads, translate needs into clear requirements, and ensure alignment with the roadmap and

Qualifications

• Bachelor's or master's degree or equivalent professional experience.
• Six+ years of relevant experience as a business analyst across business and IT delivery.
• Experience applying conceptual modelling techniques to represent business needs.

Responsabilités

• Drive the delivery of assigned work packages and features aligned with the roadmap and objectives.
• Translate business needs into structured requirements and conceptual models for IT and Operations.
• Lead workshops with stakeholders to reach clear decisions and maintain alignment.
• Evaluate workflows, resolve questions, and challenge assumptions before delivery impact.
• Support testing, issue clarification, and go-live preparation.

Connaissances

Business analysis

Conceptual modelling

Stakeholder workshops

Requirements definition

MS Office

Attention to detail

Independent working

Formation

Bachelor's or Master's degree

Outils

MS Office

Description du poste

A major Belgian financial institution is coordinating an instant payments product across business, IT and operations teams. This senior Business Analyst role covers conceptual modelling, workflow analysis and requirements definition from initial business needs through solution design, testing and go-live support, with direct input into SEPA and instant payments initiatives.

The mission

The instant payments product team is working on several strategic initiatives that require end-to-end analysis across local Cash Management, business lines, product architecture, IT squads and Operations. The work connects business objectives with IT solution design and follows work packages and features against a roadmap. It matters because changes in payment flows affect processing, operational procedures and customer-facing outcomes across the Belgian banking sector.

Working alongside the product owner and IT squads, you will own analysis for assigned work packages and features, clarify scope, and translate business needs into clear business requirements for IT and Operations. You will lead workshops with business and technical stakeholders, challenge assumptions, and follow topics through design and testing to go-live support. The role also includes coordination with stakeholders in Paris during two working visits each year.

Your responsibilities

• Drive the delivery of assigned work packages and features by keeping scope, dependencies and analysis aligned with the roadmap and business objectives.
• Translate business needs into structured business requirements and conceptual models that IT and Operations can use for solution design and testing.
• Lead workshops with Cash Management, business lines, product architects, IT squads and Operations to reach clear decisions and maintain stakeholder alignment.
• Evaluate workflow processes and stakeholder feedback, resolve open questions, and challenge assumptions before they affect delivery.
• Support the product owner and squads through testing, issue clarification, decision-making and preparation for go-live.

Your profile

Essential skills

• Bring at least 6 years of relevant experience as a business analyst, including work across business and IT delivery.
• Apply conceptual modelling techniques and methods to represent business needs, processes and solution scope clearly.
• Use MS Office confidently for analysis, documentation, reporting and stakeholder communication.
• Understand IT and testing sufficiently to define requirements, support test activities and assess whether outcomes meet business needs.
• Analyse workflow processes with a structured, quality-minded approach and strong attention to detail.
• Work independently, negotiate and persuade across business and technical stakeholders, solve problems methodically, and remain open to change.

Preferred skills

• Apply an Agile way of working when collaborating with product owners, IT squads and stakeholders.
• Bring practical understanding of payments processing.
• Have contributed to SEPA or instant payments analysis or projects.
• Understand regulatory initiatives affecting payment products and processes.

Languages

• French: Strong written and spoken communication skills. CEFR level not specified.
• English: Strong written and spoken communication skills. CEFR level not specified.
• Dutch: An advantage. No minimum CEFR level specified.

Education

Bachelor's or master's degree, or equivalent professional experience.