Breakfast Waiter / Waitress

Corinthia Grand Hotel Astoria Brussels; Brussel; Sur place; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Industry-leading salary

20 paid holidays annually

Complimentary meals on duty

Dry cleaning for uniform

Eco vouchers

Hospitality insurance

80% transport costs covered

Corinthia hotel discounts

Pension plan

Career advancement opportunities

Résumé du poste

The Corinthia Grand Hotel Astoria Brussels is seeking a Breakfast Waiter/Waitress to deliver outstanding service during breakfast hours in a luxury hotel setting. You will greet guests, take orders, serve food and beverages, and ensure a delightful dining experience.

Fluent English, French and Dutch are valued, along with strong interpersonal and communication skills. Flexibility for early mornings, weekends and holidays is required; you will join a dynamic team in Brussels committed to

Qualifications

• Previous experience as a waiter/waitress or in a similar customer service role, preferably in a luxury hotel or upscale restaurant.
• Fluent in English, French and Dutch.
• Knowledge of food and beverage service standards.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Attention to detail and commitment to high-quality service.

Responsabilités

• Greet guests warmly and courteously as they arrive in the breakfast area.
• Present menus, answer questions, and make recommendations when requested.
• Take accurate food and beverage orders and relay them to the kitchen promptly.
• Serve food and beverages efficiently and in accordance with hotel standards.
• Monitor and attend to guests' needs for a pleasant dining experience.
• Maintain cleanliness and organization of the breakfast area and buffet stations.
• Replenish pastry buffet items and ensure freshness.
• Handle guest inquiries and complaints professionally, escalating when necessary.
• Process guest payments and cash transactions accurately.
• Collaborate with kitchen staff and other waitstaff for smooth service.
• Follow health and safety regulations and hotel policies.
• Assist in setting up and breaking down the breakfast area.

Connaissances

English

French

Dutch

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Description du poste

As a Breakfast Waiter / Waitress at Corinthia Hotel Brussels, you will be responsible for providing outstanding service to guests during breakfast hours. Your role will involve welcoming guests, taking orders, serving food and beverages, and ensuring a delightful and efficient breakfast experience.

Key Responsibilities

• Greet guests warmly and courteously as they arrive in the breakfast area.
• Present menus, answer questions about menu items, and make recommendations when requested.
• Take accurate food and beverage orders and relay them to the kitchen promptly.
• Serve food and beverages efficiently and in accordance with hotel standards.
• Monitor and attend to the needs of guests, ensuring they have a pleasant dining experience.
• Maintain cleanliness and organization of the breakfast area, including tables, chairs, and buffet stations.
• Replenish Pastries Buffet items as needed, ensuring freshness and presentation standards are met.
• Handle guest inquiries and complaints professionally and promptly, escalating issues to the supervisor when necessary.
• Process guest payments and handle cash transactions accurately.
• Collaborate with kitchen staff and other waitstaff to ensure smooth service operations.
• Follow all health and safety regulations and adhere to hotel policies and procedures.
• Assist in setting up and breaking down the breakfast area before and after service hours.

Confidentiality

Whist working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees.

It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details.

Health & Safety

To be aware of and comply with safe working practices as stipulated by the Health and Safety Act and as applicable to your place of work. This will include the incumbent’s awareness of any specific hazards at the workplace.

• Fire, Health and Safety
• Regulations, such as COHSS in the European Union, related to the control of substances hazardous to health.
• Risk assessments for your department
• Hotel Fire & Bomb Procedures

Other Information

As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

TALENT PROFILE

Experience

Previous experience as a waiter/waitress or in a similar customer service role, preferably in a luxury hotel or upscale restaurant.

Skills & Knowledge

• Fluent in written and spoken in English & French & Dutch
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Exceptional attention to detail and commitment to providing high-quality service
• Knowledge of food and beverage service standards

Requirements

Flexibility to work early mornings, weekends, and holidays as required.

Our Package

• Enjoy an industry-leading salary that rewards your expertise and dedication.
• Revel in 20 well-deserved paid holidays annually, excluding bank and public holidays, giving you ample time to recharge and explore.
• Savor the convenience of complimentary meals on duty, ensuring you stay energized and focused throughout your shifts.
• Experience the luxury of complimentary dry cleaning for your uniform, always presenting your best self to our guests.
• Receive 250 eco vouchers, empowering you to make eco-conscious choices and contribute to a sustainable future.
• Rest assured with our tailored hospitality insurance, focused on your peace of mind.
• Ease your commute with 80% of your transportation costs covered, making your journey to work hassle-free.
• Indulge in exclusive rates with Corinthia hotels, extending the luxury experience beyond your workplace.
• Secure your future with our pension plan.
• Embark on a journey of professional growth and development with abundant opportunities for career advancement within our esteemed organization.

At the Corinthia Brussels, we prioritize inclusion, diversity, and the well-being of our team. We believe that every voice matters and strive to create an environment where everyone feels respected and valued. Rest assured, we treat all applications with fairness and without discrimination.

Join us and be part of a team that values your uniqueness and cares about your well-being.

Restoring Brussels' most fabulous address

Nestled on Rue Royale in Notre Dame aux Neiges, this Belle Époque jewel, sculpted by Henri van Dievoet, has stood as a proud witness to the epochs and events that shaped Brussels. Now, the fabled Grand Hotel Astoria will re-emerge as Corinthia Brussels later in 2024, a beacon of elegance and luxury in the heart of the Belgian capital.

Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude.

Join us to be part of the pre-opening team for a truly unique project in Brussels, developing Brussels’ most fabulous address.