Belgian Market Operations Coordinator Remote & Flexible

Alan; Antwerpen; Hybride; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Fair rewards with equity packages

Flexible office options

High-quality tools

Flexible vacation policy

Comprehensive healthcare insurance

Learning and training opportunities

Coaching and personal development support

Parental leave for new parents

Résumé du poste

Alan is seeking an Operations Coordinator (Ops Runner) based in Belgium to oversee insurance and health services processes. You will collaborate with various teams, ensure operational excellence, and supervise partnerships. The ideal candidate will have a strong focus on customer satisfaction and problem-solving abilities, with experience in process operations. Benefits include flexible working conditions, comprehensive healthcare coverage, and opportunities for personal development.

Qualifications

• Open to candidates from diverse backgrounds; role aims at A2–B level.
• Experience operating processes for companies scaling up or in industrial/logistic contexts.
• Customer-facing experience (e.g., account management or customer success communications).

Responsabilités

• Run and monitor operations for insurance or health services.
• Flag risks and contribute to process improvements.
• Supervise partnership operations and ensure business continuity.

Connaissances

Strong in delivering and optimizing operations

Problem-solver with a focus on member and customer satisfaction

Analytical skills to dive into data

Strong written and verbal communication in English and Dutch

Highly organized with exceptional follow-up and attention to detail

Adaptable with flexibility to handle variable situations

Description du poste

Alan is seeking an Operations Coordinator (Ops Runner) based in Belgium to oversee insurance and health services processes. You will collaborate with various teams, ensure operational excellence, and supervise partnerships. The ideal candidate will have a strong focus on customer satisfaction and problem-solving abilities, with experience in process operations. Benefits include flexible working conditions, comprehensive healthcare coverage, and opportunities for personal development.