Global Health Operations Coordinator (Remote)

Alan; Brussel Hoofdstad; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Equity package

Flexible office options

Remote work with equipment sponsorship

Health insurance for you and family

Résumé du poste

Alan is seeking an Operations Coordinator to drive and improve operational services across France, Belgium, Spain, and Canada. You will manage core processes, monitor day-to-day activities, and lead continuous improvement efforts with internal teams and external partners.

The role emphasizes hands-on operations, data-driven decisions, and strong communication in English and Dutch. Flexible working arrangements include on-site HQ, sponsored co-working hubs, or full remote options with equipment

Qualifications

• Experience delivering and improving operational services in multi-country setups.
• Strong analytical mindset with data-driven decision skills.
• Excellent written and verbal communication in English and Dutch.

Responsabilités

• Run insurance or health service processes as Ops Runners.
• Monitor day-to-day operations and follow up on tasks.
• Flag risks and identify opportunities for improvement.
• Handle invoicing, claims treatment, provider network management, and internal support.
• Define and own monitoring schemes for volumes, efficiency, SLAs and risks.
• Supervise third-party partners and coordinate daily communications for continuity.
• Perform controls to verify decisions and document best practices.
• Escalate feedback and coordinate initiatives to improve process efficiency.

Connaissances

Operations management

Analytical thinking

Organization

English and Dutch communication

Description du poste

Alan is seeking an Operations Coordinator to drive and improve operational services across France, Belgium, Spain, and Canada. You will manage core processes, monitor day-to-day activities, and lead continuous improvement efforts with internal teams and external partners.

The role emphasizes hands-on operations, data-driven decisions, and strong communication in English and Dutch. Flexible working arrangements include on-site HQ, sponsored co-working hubs, or full remote options with equipment