Backup resource Field Engineer

In4Matic; Oostende; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

In4Matic is looking for a backup IT support resource based in Oostende, Belgium, to provide essential technical assistance and ensure continuity when current engineers are unavailable. Responsibilities include hardware and software maintenance, troubleshooting technical issues, and ensuring compliance with data security.

Proven experience as a technician, familiarity with Windows systems, and a valid Belgian driving license are required. Fluency in Dutch and English is a must for effective communication in a dynamic work environment.

Qualifications

• Proven experience as an on-site or field technician.
• Strong communication and organizational skills are essential.
• Ability to remove malware and manage system security.

Responsabilités

• Install, configure, and maintain hardware and software on-site.
• Diagnose and solve technical issues related to IT infrastructure.
• Support users with troubleshooting and technical guidance.

Connaissances

On-site technical support

Knowledge of Windows operating systems

Network troubleshooting

Understanding of cybersecurity

Formation

Technical certifications such as CompTIA A+

Description du poste

On ad hoc and flexible request, such as a 1-2 days every month.

We are seeking a backup resource to ensure IT support continuity when both of our current IT Support Engineers are absent.

Responsibilities

• Installing, configuring, and maintaining hardware and software on-site
• Diagnosing and solving technical issues related to desktops, POS terminals, printers, mobile devices, and network connectivity
• Performing regular system updates and diagnostic procedures
• Supporting users with troubleshooting, training, and technical guidance
• Managing virus, spyware, and malware removal
• Repairing hardware components and network equipment when necessary
• Enhancing device performance through hardware adjustments
• Ensuring data privacy and system security compliance

Required Skills & Experience

• Proven track record as an on-site or field technician
• Solid knowledge of Windows operating systems and general IT infrastructure
• Experience with PC hardware, POS systems, tablets, smartphones, and associated peripherals
• Comfortable using basic technical tools (e.g. screwdrivers, diagnostic devices)
• Familiarity with network troubleshooting (LAN/WAN)
• Understanding of cybersecurity principles and data protection best practices
• Effective communicator with strong organizational and time-management skills
• Technical certifications such as CompTIA A+ are a plus

Practical

• You have a Belgian driving licence (cars)
• Language requirements: Dutch and English

Contactperson & Reference

• Reference #: INM22674
• Marilyn Weytens
• [e-mail]