B2B Collections Specialist – Payments & Recovery

Actiris; Brussel Hoofdstad; Hybride; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Actiris in Brussels is seeking a Collections Officer to manage a portfolio of B2B clients with outstanding payments. You will contact clients to discuss payment arrangements and monitor payments to ensure timely follow-up, while collaborating with internal teams to resolve complex dossiers.

You will analyze client accounts to identify payment patterns, maintain accurate records of all communications, and advise on available payment options and procedures.

Qualifications

• Background in financial services or a similar sector.
• Works precisely and is solution-oriented.
• Communicates clearly and professionally, both orally and in writing.
• Has experience with administrative processes and client files.
• Self-motivated and capable of working independently.

Responsabilités

• Manage a portfolio of B2B clients with outstanding payments.
• Contact clients to discuss payment arrangements.
• Monitor payments and ensure timely follow-up.
• Collaborate with internal teams to resolve complex cases.
• Analyze customer accounts to identify payment patterns.
• Maintain accurate records of all communications and actions.
• Advise clients on payment options and procedures.
• Regularly report on the progress of collection processes.

Connaissances

Analytical thinking

Clear communication

Proactive mindset

Independent worker

Formation

Background in financial services or similar sector

Description du poste

Actiris in Brussels is seeking a Collections Officer to manage a portfolio of B2B clients with outstanding payments. You will contact clients to discuss payment arrangements and monitor payments to ensure timely follow-up, while collaborating with internal teams to resolve complex dossiers.

You will analyze client accounts to identify payment patterns, maintain accurate records of all communications, and advise on available payment options and procedures.