EU Collections & Recovery Analyst (Multilingual)

LIZY; Elsene; Sur place; EUR 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Flexible mobility budget

Brussels office

Company lunch Wednesdays

Quality equipment

Team events

Résumé du poste

LIZY in Brussels seeks a Collections & Recovery Analyst to protect our financial position across Belgium, France, and the Netherlands. You will manage unpaid invoices, assess cases, and coordinate with bailiffs, lawyers, and debt collectors with a firm but fair approach.

You’ll join a growing Finance team and work with cross-border colleagues to optimise processes, leverage automation, and drive multilingual, multi-jurisdictional collections expertise from day one.

Qualifications

• 1 to 3 years of experience in collections, credit recovery, or accounts receivable.
• Fluent in French and Dutch, written and spoken; English is useful as internal language.
• Based in or willing to commute to Brussels.

Responsabilités

• Proactively follow up on unpaid invoices via phone, email, and written communication across Belgian, French, and Dutch client portfolios.
• Assess each case and define the appropriate recovery strategy: payment plan, formal notice, vehicle recovery, or escalation to external counsel or bailiff.
• Coordinate with external partners (lawyers, bailiffs, and debt collection agencies) across three jurisdictions, and monitor progress on open cases.
• Keep accurate and up-to-date records of all recovery actions and outcomes in our systems.
• Flag recurring patterns or structural issues in the portfolio to the Finance Manager.
• Collaborate closely with our Customer Support team throughout each case, not only for a smooth handover when a client moves into collections, but as an ongoing partner across the recovery process.
• Bring our collections processes to the next level by improving efficiency through automation & AI

Connaissances

French

Dutch

English

Description du poste

LIZY in Brussels seeks a Collections & Recovery Analyst to protect our financial position across Belgium, France, and the Netherlands. You will manage unpaid invoices, assess cases, and coordinate with bailiffs, lawyers, and debt collectors with a firm but fair approach.

You’ll join a growing Finance team and work with cross-border colleagues to optimise processes, leverage automation, and drive multilingual, multi-jurisdictional collections expertise from day one.