Assistant Store Manager

Crocs; Maasmechelen; Sur place; EUR 36 000 - 48 000; Plein temps

Résumé du poste

Crocs in Belgium is seeking a store leader to deliver outstanding service, manage daily retail operations, and drive performance across sales, customer service, and inventory.

You will lead the store team, delegate tasks, coordinate deadlines, and maintain POS and loyalty program execution, while ensuring a welcoming shopping experience.

Ideal candidates have 2–3 years retail experience with leadership, strong communication in local language and English, and a proactive, detail‑oriented approach.

Qualifications

• 2–3 years of total retail experience, with a preference for candidates with previous store leadership roles.
• Proven leadership skills, with a drive to challenge, empower, and achieve team results.
• Proven communication skills in local language and English (written and verbal).
• Flexibility in work schedule, including nights, weekends, holidays and extended hours, with regular attendance being essential.
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• A proactive approach to completing tasks efficiently and with attention to detail.
• Proficiency in MS Office and different POS systems
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

Responsabilités

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Establish and nurture relationships with consumers, team members, and the community.
• Lead the store team in meeting and exceeding performance metrics, including sales, consumer service and charms.
• Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities.
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions and concerns.
• Learn and assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in daily execution of retail operations (POS, stock replenishment, pricing, loyalty promotions, cleanliness, recovery).
• Adhere to Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance.

Connaissances

Retail leadership

Customer service

Team leadership

Store operations

POS systems

MS Office

Outils

POS systems

MS Office

Description du poste

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Establish and nurture relationships with consumers, team members, and the community, demonstrating a passion for selling and finding innovative ways to engage with consumers
• Leads the store team in meeting and exceeding performance metrics, including sales, consumer service and charms
• Coordinate, delegate, prioritize and meet store deadlines and follow up on daily activities
• Contribute to creating an enjoyable team environment that encourages sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring to the Table

• 2 – 3 years of total retail experience, with a preference for candidates with previous store leadership roles
• Proven leadership skills, with a drive to challenge, empower, and achieve team results
• Proven communication skills in local language and English (written and verbal) to successfully connect with store team, operations managers, district managers & corporate partners
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
• A proactive approach to completing tasks efficiently and with attention to detail.
• Proficiency in MS Office and different POS systems
• A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.