Aspria Receptionist Arts-Loi- full-time

Aspria Holding BV; Brussel Hoofdstad; Sur place; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Full-time contract (38h)

Remuneration package

Health benefits

Performance reviews

Training opportunities

Diverse workplace

Public transport access

Résumé du poste

Aspria Brussels Arts-Loi is seeking a motivated Receptionist to join our central role at the health club. You will warmly welcome members, handle inquiries, manage bookings, and contribute to a smooth, luxury guest experience.

Fluent in French and English, you bring excellent communication, stress resilience, and familiarity with reservation software. The role is full-time, 38 hours weekly, with attractive benefits and a supportive, diverse team.

Qualifications

• Experience in a customer service environment.
• Fluent in French and English; another European language is an asset.
• Excellent communication and interpersonal skills.
• Highly organized and at ease with reservation software.

Responsabilités

• Welcoming members, offering an efficient, friendly and polite welcome
• Dealing with telephone enquiries
• Taking bookings promptly and efficiently
• Dealing with Members complaints and answer requests/questions
• Collecting all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change
• Interacting and co-operating fully with all Club Department

Connaissances

Customer service experience

Fluent in French and English

Excellent communication

Organised and flexible

Outils

Reservation software

Description du poste

About the role

Are the concepts of prestige, hospitality, service, dedication andflexibility important to you? Do you like to work in a central role andlike to help people with their requests?

The Receptionist role in our Aspria Brussels Arts-Loi club isthe perfect opportunity for a highly motivated and energetic individualwith excellent interpersonal skills who wants to be part of thefast-moving and dynamic world of Health Clubs.

Does this sound like you? Please read on to explore this opportunity in more detail!

Your responsibilities

• Welcoming members, offering an efficient, friendly and polite welcome
• Dealing with telephone enquiries
• Taking bookings promptly and efficiently
• Dealing with Members complaints and answer requests/questions
• Collecting all payments from the Members by cash, credit cardin accordance with information and correspondence received and dispensechange
• Interacting and co-operating fully with all Club Department

Your background

• First work experience in a Customer Service environment
• Fluent in French and English - another European language is an asset
• Excellent communication and interpersonal skills
• Stress resistant
• Highly organized and at ease with reservation software
• Flexible, shifts are between 06.30 and 22.30 and we are open during the weekend from 09.00-19.00
• Great team spirit and energetic personality

What we offer you

• A full-time 38 hours permanent contract as from November
• Attractive remuneration package
• Excellent health benefits and several discounts concerning the club facilities for you and your family
• We offer annual performances reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow
• Internal and external trainings
• A culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events
• A centrally located workplace that is easily accessible by public transport

About Aspria

The Aspria collection of premium members’ clubs and hotels offersexceptional health, spa, fitness and accommodation facilities, inspiringpeople of all ages to be healthy, feel good and enjoy life.

Our extensive range of club facilities offers a unique wellbeingexperience for our members and guests through health and fitness,sports, group exercise classes, spas, wellbeing and hotel rooms, allunder one roof.

We are looking for individuals who are passionate about member careand want a career that will excite them and challenge them to join ourtalented team. At Aspria, we offer outstanding career support, to helpour own people develop and grow and be the best that they can be.

Our clubs are currently located in Germany, Belgium and Italy.