Application Analyst & Support Specialist

Editx; Brussel; On-site; EUR 42,000 - 64,000; Full time

Job summary

Editx is seeking an Application Analyst & Support for a major client. You will join a dynamic team responsible for optimising and supporting business tools, ensuring high service quality.

The role focuses on analysing and testing new solutions, monitoring performance, handling incidents via a ticketing system, and collaborating with suppliers on interface adjustments. The position involves supporting applications, analysing and testing new solutions, monitoring systems performance and

Qualifications

• Analytical, inquisitive and solutions-oriented professional with an affinity for technology and an excellent sense of service.
• Experience in supporting applications, analyzing and testing new solutions, monitoring systems performance and contributing to their optimisation.

Responsibilities

• Participating in the testing and analysis phases of new solutions.
• Contribute to the development of reporting systems and tools.
• Managing requests and incidents via a ticketing system.
• Providing functional support to internal and external users.
• Monitoring and optimising daily processes linked to the applications.
• Analysing any anomalies and proposing appropriate solutions.
• Contributing to development of business tools with the technical teams and acting as a key contact for suppliers on interface adjustments and tests.

Job description

Editx is seeking an Application Analyst & Support for a major client. You will join a dynamic team responsible for optimising and supporting business tools, ensuring high service quality.

The role focuses on analysing and testing new solutions, monitoring performance, handling incidents via a ticketing system, and collaborating with suppliers on interface adjustments. The position involves supporting applications, analysing and testing new solutions, monitoring systems performance and