AML Compliance Officer

Western Union; Brussel Hoofdstad; Remote; EUR 70,000 - 98,000; Full time

Benefits offered by this job

Life/Medical Cover

Pension Plan

Luncheon Vouchers

Job summary

Western Union is seeking an AML Compliance Officer to support agents in Belgium while working from home. You will oversee AML/CTF and anti-fraud policies, conduct reviews, and train agents to close gaps in the program.

Fluency in English and French is required, Dutch is a plus. Expect travel up to 50% and use of MS Office to document findings and reports.

Qualifications

• Experience in AML/Compliance field.
• English and French fluency required; Dutch preferred.
• Ability to communicate with clients and manage difficult situations.
• Strong analytical and problem-solving skills.
• Knowledge of AML/CTF laws and regulatory environment.
• Travel up to 50% as needed.
• Excellent time management and independent work.
• Proficiency with MS Office programs (Excel, Word, Outlook).

Responsibilities

• Perform AML/CTF/Anti-Fraud program reviews for Western Union Agents and affiliates.
• Provide training and support to Agents to implement compliance programs.
• Evaluate internal controls with agent partners and assist in remediation of findings.
• Escalate compliance risks promptly.
• Contribute to development of AML programs and end-to-end processes.
• Assist management with project tasks as needed.
• Implement policies in coordination with global/regional teams for consistency.
• Submit daily reports to the government portal.

Skills

AML/Compliance experience

English proficiency

French proficiency

Dutch preferred

Client communication

Analytical problem solving

Regulatory knowledge AML/CTF

Travel flexibility

Time management

MS Office proficiency

Tools

MS Office

Job description

AML Compliance Officer - Belgium (Work From Home)

As an AML Compliance Officer, you will support Western Union Agents' efforts in implementing Anti-Money Laundering, Counter Terrorist Financing, and Anti-Fraud policies and procedures. Also, you will evaluate how Western Union Agents incorporate compliance requirements and standards through conducting activity analysis, compliance reviews, and training sessions. If required, you will follow up with Agents to ensure compliance program gaps are eliminated and identified findings are remediated.

Role Responsibilities

• Performing onsite and/or offsite AML/CTF/Anti-Fraud Compliance program reviews of new, and existing Agents of Western Union, and its affiliates.
• Providing support and training to Western Union Agents to implement an effective AML/CTF and anti-fraud Compliance program.
• Evaluating controls both internally and with our agent partners through analysis and supporting them in delivering compliance programs.
• Escalating compliance-related risk matters diligently and in a timely manner.
• Assisting your team in the overall development of AML programs, especially related to end-to-end process tasks and initiatives.
• Assisting department management with project-related activities and/or additional tasks based on business needs.
• Implementing policies and procedures and working closely with the global agent oversight and regional compliance teams which will help you achieve consistency.
• Submitting daily reports to the government portal.

Role Requirements

• You will have relevant experience within the AML or Compliance field.
• Fluency in English and French
• Dutch languages preferable
• In addition, we require you to have experience communicating with clients/customers (preferably face-to-face and/or via phone) and the ability to manage challenging situations.
• Strong analytical and creative problem-solving skills.
• Ability to understand laws and regulations related to AML/CTF and Anti-Fraud policies and procedures.
• Traveling flexibility up to 50%, adjusted based on business needs.
• Strong communication and interpersonal skills (oral and written).
• Ability to work independently and have strong time management skills.
• Proficiency with all common Office programs such as: MS Excel, Word, Outlook (but not limited to). Understanding of appropriate regional and global Money Services Business (MSB) regulatory requirements, the Bank Secrecy Act, and their effect on our business will make you stand out.

Work Shifts

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. However, due to the nature of this role, there is no specific office location where the employee is expected to report. The employee must align with their manager on other expected in-person collaboration opportunities.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Belgium-specific Benefits Include

• Life/Medical Cover
• Pension Plan
• Luncheon Vouchers

Other Details

As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to [e-mail].

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date

11-06-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.