AI Transformation Expert

In The Pocket; Gent; Sur place; EUR 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hospitalisation insurance

Meal vouchers

Phone subscription

Mobility budget

Team events

Learning budget

Résumé du poste

In The Pocket is seeking an AI Transformation expert to help organisations adopt AI at scale, spanning strategy, governance and applied AI across enterprise and government clients. You’ll work from our Ghent, Antwerp or Leuven studios, often embedded on-site, partnering with clients to define use cases and rollout plans.

You’ll lead workshops, develop roadmaps and KPIs, and shape AI differentiation strategies while balancing quick wins with long-term investments.

Qualifications

• 3+ years of professional experience in digital strategy, transformation or AI-focused roles serving enterprise or public-sector clients.
• Solid grasp of AI and machine learning concepts to have credible conversations with executives and engineers.
• Ability to run workshops with senior stakeholders, synthesize findings into a clear strategy and present it with confidence.
• Think in terms of business outcomes, not just features, and communicate trade-offs honestly.
• Fluency in Dutch and English; French is a strong plus.

Responsabilités

• Lead AI transformation engagements from strategy to rollout in client projects.
• Facilitate workshops with senior stakeholders and synthesize findings into a clear strategy.
• Define KPI’s and evaluation frameworks focused on impact and outcomes.
• Collaborate with engineering, data teams and product teams to shape AI roadmaps.
• Advise clients on AI readiness, governance and responsible adoption.

Connaissances

AI concepts

Workshop facilitation

Strategic thinking

Executive communication

Dutch & English fluency

Outils

AI orchestration platforms

Miro

Description du poste

We're an independent European digital product studio with a strong track record of delivering market-defining strategies, products and platforms for enterprises and governments. With about 200 talented people across three countries, premium AI capabilities and a diverse portfolio of international clients, we define, design and ship at scale and with impact. From global cloud-based platforms, AI-systems and large-audience apps to medical devices, banking software and full AI Transformation roadmaps. We live and breathe digital.

Become a part of our team

At In The Pocket, you join a multidisciplinary team of designers, engineers, strategists and AI specialists who care about the work as much as the people they work with. We work in small, autonomous teams that stay close to our clients and their users, and we give everyone the space to take ownership, speak up and grow. You\'ll learn from colleagues across our studios, impact thousands or even millions of people with your work and help shape our business in the age of intelligence.

What you\'ll do

AI is rewriting how organisations operate and compete. Many of our clients know they need to act, but struggle with where to start, what to prioritise and how to scale AI beyond the proof of concept. That\'s where you come in.

As an AI Transformation Expert, you help organisations see their future through the lens of AI and give them the framework to work towards it. You work across strategy, organisational design and applied AI, moving fluidly between a boardroom workshop and a hands-on pilot with a product team. You\'re comfortable telling a CEO which bets to make and equally comfortable rolling up your sleeves to define the use case, sketch the architecture and plan the rollout.

You'll operate from our studios in Ghent, Antwerp or Leuven, but this is a client-facing role. You should be open to prolonged embedded assignments at enterprise and government clients, leading their AI transformation on-site as a trusted advisor who's part of their daily rhythm, not a consultant who flies in for a slide deck.

You'll work within our AI Transformation team, which covers three areas: Organisational AI Readiness, AI Discovery and Applied AI:

Help organisations get AI-ready

• Assess a client's organisational maturity for AI adoption: governance, tooling, data foundations, capabilities.
• Assist organisations in setting up governance practices and AI orchestration layers to bring scattered AI efforts under a clear operational framework.

Discover where AI creates value

• Facilitate workshop series to uncover and prioritise AI use cases for a client, producing a growth map ranked by value and feasibility, with clear owners, timelines and success metrics.
• Develop AI differentiation strategies: where can this client build a competitive edge through? What will their competitors do, and what can they do that\'s different?
• Create solution concept sketches, stakeholder maps and data requirement overviews for the top-priority use cases.
• Build roadmaps that balance quick wins with longer-term foundational investments, so clients can show results while laying the groundwork for scale.
• Scope, plan and guide AI pilot projects: From defining success criteria to shipping a working solution that proves value and builds internal buy-in.
• Define KPI’s and evaluation frameworks focused on impact and outcome.
• Lead the path from pilot to production. Define KPIs and evaluation frameworks that prove impact: And guide clients through the inevitable gap between a successful pilot and a production-ready solution.

Go to Market

• Contribute to the development of our AI Transformation frameworks, playbooks and toolkits.
• Support our Sales team and Help shape proposals and pitches for new AI transformation engagements.
• Share knowledge across In The Pocket and with the broader market through talks, articles or workshops.

Who you are

• You have 3+ years of professional experience (prior experience in consulting is a plus, digital strategy or transformation roles serving enterprise or public-sector clients is a plus).
• You have a solid grasp of AI and machine learning concepts; Not necessarily as an engineer, but enough to have credible conversations about what\'s possible, what\'s practical and what\'s hype. You can partner with engineering and data teams without needing to be walked through the basics.
• You can run a workshop with senior stakeholders, synthesise findings into a clear strategy and present it back with confidence. You don\'t hide uncertainty from executives; you explain trade-offs honestly.
• You think in terms of business outcomes, not features.
• You get excited by ensuring responsible adoption of AI, taking into account relevant legislation like the EU AI Act, compliance needs like ISO-27001 and understanding the right context to promote human-first AI principles.
• You're familiar with the current AI landscape: foundation models, agentic workflows, AI orchestration platforms, the buy-vs-build trade-offs companies face.
• In your daily way of working, you have an “AI-first”-mindset. You are a fluent orchestrator of various relevant AI-tools to keep the focus on client partnership rather than administrative tasks.
• You write well and you’re a great communicator and presenter in both Dutch and English. French is a strong plus.
• You are discrete when required and on stage when the opportunity presents itself.

What we offer

Joining In The Pocket means becoming part of a team that shapes the future of our clients’ businesses across Europe. Here’s what you can look forward to:

• You’ll start with a permanent contract in a role that comes with responsibility and the opportunity to make a real impact from day one.
• We offer a competitive salary that reflects your experience and the value you bring.
• Our benefits package has you covered with hospitalization and group insurance, meal vouchers, a phone subscription, and more.
• You’ll have a mobility budget that lets you decide how to get around, your way.
• Life at In The Pocket isn’t just about work, we host team events throughout the year to celebrate, connect, and have fun together.
• Learning never stops here, so after six months, you’ll receive a dedicated learning and development budget to keep growing your skills and exploring new horizons.

At In The Pocket, we use artificial intelligence to support and not replace human judgment. AI can assist our Talent Acquisition processes by helping to pre-screen applications, analyze and summarize CV\'s and identify skills gaps.

Human oversight is always applied when inviting candidates to interviews. Our Talent Acquisition team reviews AI-supported insights and make the final decision to ensure relevance, fairness, and thoughtful consideration of each candidate’s unique profile.

Human managers always make the final hiring decisions to ensure fairness, context, and accountability.

AI is a tool to support people, not a substitute for human responsibility.