AI-Native Business Analyst for Fintech Deployments

Oper Credits BV; Antwerpen; Hybride; Confidentiel; Plein temps

Avantages offerts par ce poste

Competitive salary

Stock options

Mental health day

Résumé du poste

Oper is seeking an AI-Native Business Analyst to join the Customer Success team in Belgium. You will bridge customer needs and Oper deliveries, running discovery workshops, mapping requirements to the product, and guiding integrations with banking stacks.

Based in Antwerp, you will configure workflows, lead training, and stay close to customers through go-live, applying AI-native methods to accelerate analysis and documentation. Fluency in English is required.

Qualifications

• 2–3 years of consulting experience (Big-4, boutique strategy/tech, or implementation consulting).
• Love structuring problems: messy customer conversations become clean documents, frameworks, and next steps.
• Enjoy customer and end-user interaction: workshops energize you.
• Technical affinity: comfortable reading API docs, understanding integration patterns, configuring software.
• AI-native: can name tools, workflows, and examples where AI added leverage.
• Experience with enterprise SaaS implementations, integrations, or workflow configuration.

Responsabilités

• Capture and structure customer requirements by bridging what the customer wants and what Oper delivers.
• Analyze integration points with core banking systems, CRMs, and online banking platforms.
• Configure mortgage products, business rules, and customer journeys inside the Oper platform; validate configurations.
• Lead training sessions for end users and customer champions; stay connected through go-live.

Connaissances

Consulting experience

Problem structuring

Customer interaction

API literacy

AI-native mindset

SaaS experience

Description du poste

Oper is seeking an AI-Native Business Analyst to join the Customer Success team in Belgium. You will bridge customer needs and Oper deliveries, running discovery workshops, mapping requirements to the product, and guiding integrations with banking stacks.

Based in Antwerp, you will configure workflows, lead training, and stay close to customers through go-live, applying AI-native methods to accelerate analysis and documentation. Fluency in English is required.