AI-Native Business Analyst – DACH

Jobtailor; Antwerpen; Sur place; EUR 60 000 - 85 000; Plein temps

Résumé du poste

Jobtailor is seeking a client-focused consultant to translate complex business needs into clear technical requirements and actionable user stories. You will run discovery workshops, map requirements to our product, and collaborate with engineering to define integrations across DACH customers.

You will structure conversations into concise documentation, lead end-user training, and maintain strong stakeholder engagement through go-live and early adoption, leveraging AI tools to accelerate analysis

Qualifications

• 2–3 years of consulting experience (Big-4 or boutique firms).
• Fluent in German and English.
• You structure messy conversations into clean docs, frameworks, and next steps.
• You enjoy customer and end-user interaction; workshops energize you.
• Technical affinity: comfortable reading API documentation and integration patterns; not required to code.
• AI-native: knows tools/workflows where AI adds leverage.
• Action-oriented; thrives in ambiguous situations.
• Experience in fast-growing SaaS environments is a plus.

Responsabilités

• Capture and structure customer requirements.
• Run discovery workshops with business and IT stakeholders at our DACH customers.
• Capture functional and business requirements in clear, well-structured documentation.
• Map requirements to Oper's product: identify out-of-the-box vs. configuration vs. engineering needs.
• Translate business needs into user stories and functional specs for the squad.
• Manage stakeholder expectations throughout the project lifecycle.
• Analyze integration points and review API docs from core systems.
• Collaborate with Oper engineering to define integration points.
• Document data flows, contracts and edge cases for go-live readiness.
• Provide smart recommendations on what to integrate now vs. later.
• Configure workflows and deliver value; own hands-on configuration for each customer.
• Validate configurations match scope and pass acceptance testing.
• Lead training sessions for end users and customer champions.
• Maintain close customer contact through go-live and early adoption.

Connaissances

German language

English language

Stakeholder management

Documentation

Discovery workshops

API literacy

AI-native mindset

Ambiguity management

Outils

APIs

Description du poste

Responsibilities

• Capture and structure customer requirements
• Run discovery workshops with business and IT stakeholders at our DACH customers
• Capture functional and business requirements in clear, well-structured documentation
• Map requirements to Oper's product: identify what works out-of-the-box, what needs configuration, and what genuinely needs engineering
• Translate business needs into user stories and functional specifications the squad can act on
• Manage stakeholder expectations throughout the project lifecycle
• Analyze integration points
• Review technical API documentation from core banking systems, CRMs, and online banking platforms
• Work with Oper engineering to identify and define integration points
• Document data flows, contracts, and edge cases so nothing surprises us at go-live
• Make smart, pragmatic recommendations on what to integrate now vs. later
• Configure workflows and deliver value
• Own the hands‑on configuration work that makes Oper work for each customer
• Validate that configurations match the agreed scope and pass acceptance testing
• Lead training sessions for end users and customer champions
• Stay close to the customer through go-live and early adoption, then hand over cleanly to the Customer Success team
• Use AI tools to scaffold documentation, draft specs, summarize workshops, and accelerate analysis, automate processes; identify where AI compounds your work and where it does not, and design your workflow accordingly
• Help us push the bar on what an AI‑native delivery function looks like at Oper

Requirements

• 2 to 3 years of experience in consulting (Big‑4, boutique strategy/tech, or implementation consulting)
• Fluent in German and English
• You love structuring problems: messy customer conversations come out of your hands as clean documents, frameworks, and next steps
• You genuinely enjoy customer and end‑user interaction: workshops energize you rather than drain you
• Technical affinity: you are comfortable reading API documentation, understanding integration patterns, and configuring software. You do not need to code, but you should not be afraid of anything technical either.
• AI‑native: you can name the tools, the workflows, and the concrete recent examples where AI gave you real leverage. You see AI as a default part of how you work.
• Action‑oriented, with a knack for getting things done in ambiguous situations.
• Comfortable in a fast‑growing, evolving SaaS environment