AI-Native Business Analyst

Jobtailor; Antwerpen; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Jobtailor in Antwerpen seeks a consultant to bridge customer requirements with the Oper platform, running discovery workshops with business and IT stakeholders and documenting clear functional specifications.

You will map requirements to the product, identify what is out-of-the-box, what needs configuration, and what needs engineering, translating business needs into user stories and acceptance criteria for the squad. You will manage stakeholder expectations and lead end-user training.

Qualifications

• 2 to 3 years of consulting experience in Big-4 or boutique firms.
• Ability to structure problems and produce clean documents and next steps.
• Enjoy interaction with customers and end-users; workshops energize you.
• Comfort reading API docs and understanding integration patterns.
• AI-native: familiar with AI tools and workflows.
• Able to operate in a fast-growing SaaS environment.

Responsabilités

• Capture and structure customer requirements.
• Bridge between customer needs and product delivery.
• Run discovery workshops with business and IT stakeholders.
• Document functional and business requirements clearly.
• Map requirements to product and identify configurations vs engineering needs.
• Translate business needs into user stories and specs.
• Manage stakeholder expectations through the project lifecycle.
• Analyze integration points and data flows.
• Document data flows, contracts, and edge cases.
• Lead training sessions for end users and champions.
• Stay close to the customer through go-live and adoption.

Connaissances

Consulting experience

Problem structuring

Customer interaction

Technical affinity

AI-native mindset

Action-oriented

SaaS environment

Description du poste

Responsibilities

• Capture and structure customer requirements
• You will be the bridge between what the customer wants and what Oper delivers
• Run discovery workshops with business and IT stakeholders at our customers
• Capture functional and business requirements in clear, well-structured documentation
• Map requirements to Oper's product: identify what works out-of-the-box, what needs configuration, and what genuinely needs engineering
• Translate business needs into user stories and functional specifications the squad can act on
• Manage stakeholder expectations throughout the project lifecycle
• Analyze integration points
• You will figure out how Oper plugs in cleanly
• Review technical API documentation from core banking systems, CRMs, and online banking platforms
• Work with Oper engineering to identify and define integration points
• Document data flows, contracts, and edge cases so nothing surprises us at go-live
• Make smart, pragmatic recommendations on what to integrate now vs. later
• Configure workflows and deliver value
• You will own the hands‑on configuration work that makes Oper work for each customer
• Configure mortgage products, business rules, and customer journeys inside the Oper platform
• Validate that configurations match the agreed scope and pass acceptance testing
• Lead training sessions for end users and customer champions
• Stay close to the customer through go-live and early adoption, then hand over cleanly to the Customer Success team
• Use AI tools to scaffold documentation, draft specs, summarize workshops, and accelerate analysis, automate processes, …
• Identify where AI compounds your work and where it does not, and design your workflow accordingly
• Help us push the bar on what an AI-native delivery function looks like at Oper

Requirements

• 2 to 3 years of experience in consulting (Big-4, boutique strategy/tech, or implementation consulting)
• You love structuring problems: messy customer conversations come out of your hands as clean documents, frameworks, and next steps
• You genuinely enjoy customer and end-user interaction: workshops energize you rather than drain you
• Technical affinity: you are comfortable reading API documentation, understanding integration patterns, and configuring software. You do not need to code, but you should not be afraid of anything technical either.
• AI-native: you can name the tools, the workflows, and the concrete recent examples where AI gave you real leverage. You see AI as a default part of how you work.
• Action-oriented, with a knack for getting things done in ambiguous situations
• Comfortable in a fast-growing, evolving SaaS environment

Hard Skills

• Integration Patterns
• Functional Specification Development
• User Story Creation
• Data Flow Documentation
• Acceptance Testing

Soft Skills

• Problem Structuring
• Customer Interaction
• Action-Oriented Mindset
• Workshop Facilitation
• Adaptability in Fast-Growing Environments