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Proximus Global in Brussels, Belgium, is seeking an AI Transformation Specialist (Connect) in the Shared Technology & AI department. You will identify AI opportunities, analyze processes, and collaborate with stakeholders to define measurable use cases.
From workshops to deployment, you will drive prioritisation, structure initiatives with objectives, owners, data needs and outcomes, and lead deployment from concept to adoption.
Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is shaping the future of communications and digital identity.
Our mission is simple : to enable seamless global connectivity and trusted engagements that power the world's interactions.
Together, our solutions fuel innovation across the world's largest companies and emerging brands. With a truly global reach, we enable businesses to create engaging customer experiences while integrating fraud protection across the entire lifecycle.
Our portfolio covers global voice, messaging and data connectivity, alongside 5G and IoT solutions. It also includes digital identity, verification and CPaaS platforms for personalised, omnichannel engagement. Through these capabilities, we help businesses and communities stay connected, secure and ready to grow. Today, we reach more than 5 billion subscribers, secure over 180 billion transactions every year, and connect more than 1,000 destinations worldwide — delivering on our commitment to connect, protect and engage everywhere.
Location: Brussels, Belgium
Department: Shared Technology & AI
Reports to: Head of Technology & AI Programme Management
Identify high-value AI opportunities
Develop a deep understanding of BU Connect's processes, challenges and objectives. Through workshops, interviews and process analysis, you will uncover opportunities where AI and automation can create measurable business impact.
Turn ideas into actionable use cases
Work with stakeholders to define, structure and qualify AI use cases. You'll transform business needs into clear initiatives with defined objectives, owners, success criteria, data requirements and expected outcomes.
Drive prioritisation and decision-making
Evaluate opportunities based on business value, feasibility, risk and expected impact. You'll facilitate discussions between business and technical stakeholders and help maintain a transparent pipeline of AI initiatives.
Lead deployment from concept to adoption
Coordinate stakeholders acr