Account Manager (m/w/d) Marketplace Belgium

Redcare Pharmacy; Berg; In loco; EUR 42.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible remote work

Training & development

Mental health support

Team events

Employee discount

Descrizione del lavoro

Redcare Pharmacy is seeking an Account Manager for the Belgian market to own a portfolio of around 30 mid-level marketplace partners and help them unlock growth. You’ll work within an international Customer Success team, balancing autonomy with strong team support.

You will turn KPIs into action, identify opportunities in assortment, pricing and revenue, and collaborate on cross-functional projects including CRM rollout, while leveraging Excel and Dutch-language communication in a multilingual

Competenze

• 2-4 years of relevant professional experience in Account Management or related fields.
• Strong KPI understanding and ability to turn data into insights.
• Excellent Dutch communication; English proficiency in an international team.

Mansioni

• Own around 30 marketplace partners and drive growth through data-driven conversations.
• Identify opportunities in assortment, pricing, revenue and ad spend.
• Translate performance data into actionable recommendations.
• Collaborate on cross-functional projects and process improvements.
• Partner with Customer Success, KAM, Retail Media and other stakeholders.
• Explore how AI tools can streamline information processing and daily tasks.

Conoscenze

KPI analysis

Dutch language

English language

Independent work style

Strumenti

Excel

Pivot tables

LOOKUP functions

Descrizione del lavoro

Account Manager (m/w/d) Marketplace Belgium

Full-time

About Redcare Pharmacy:

As Europe's No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision "Until every human has their health". If you're seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

About the role:

As Account Manager for the Belgian market, you will take ownership of a portfolio of around 30 mid-level partners, helping them unlock their growth potential on our marketplace. Beyond managing your own accounts, you will have the opportunity to shape how we work by contributing to cross-functional projects, improving processes and taking ownership of topics that have a direct impact on our growing marketplace business.

You will join an international Account Management team within Customer Success Management, positioned between our Key Account Management and Partner Management teams. We mainly work remotely and stay closely connected through regular team dailies, creating an environment where you have plenty of autonomy while still being surrounded by colleagues who are ready to support each other.

About your tasks:

• Take ownership of around 30 marketplace partners, build strong relationships and use regular performance conversations to identify opportunities around assortment, pricing, revenue, Ad Spend and overall business growth.
• Turn KPIs and data into action by identifying quick wins, understanding performance trends and translating your analysis into clear recommendations that help your partners grow.
• Take responsibility beyond your account portfolio by contributing to cross-functional projects, such as rolling out our CRM tool and establishing or improving processes across the organization.
• Collaborate closely with Customer Success, Key Account Management, Retail Media and other stakeholders, becoming a trusted point of contact for both your partners and internal teams.
• Explore how AI tools can make information processing, analysis and recurring activities smarter and more efficient, while continuously looking for ways to improve how we work

About you:

• You bring 2-4 years of relevant professional experience in Account Management, Partner Management, Key Account Management, Marketplace or E-Commerce and genuinely enjoy talking to partners and understanding their businesses.
• You are comfortable working with KPIs and Excel and know how to turn numbers into insights and actions. Pivot tables and lookup functions are familiar territory for you.
• You enjoy working independently, organizing a varied portfolio and taking ownership of additional projects rather than waiting for the next task to come your way.
• You have strong written and verbal communication skills in Dutch. Knowledge of French or German is a valuable plus, and you feel comfortable working in English as part of an international team.

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it's living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

• Work and Life: We work with a fixed number of anchor days in the office. If your job does not require you to be present in the office, we can arrange the location you work from individually - even for up to 20 days a year anywhere in the EU.
• Personal development: We are happy to promote your professional future with us and offer various training courses in our company and with external partners.
• Mental Health: Get quick and professional help from psychologists from nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
• Redcare events: We promote teambuilding through creative team events, and celebrate our successes together at regularly scheduled parties.
• Employee discount: Every employee is given a 10% employee discount on all over the counter, beauty and personal care products in our online store.

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