Account Manager

King of Hearts; Antwerpen; On-site; EUR 40,000 - 60,000; Full time

Job summary

King of Hearts is seeking an Account Manager to be the day-to-day contact for clients, translating needs into briefs and guiding projects with clarity and care.

You will coordinate across strategy, copy, design and production, manage budgets and timelines, and nurture relationships with local and international clients.

Qualifications

• 4 to 5 years of relevant experience in account management, project management or client service.
• Experience in branding, communication or design agencies is preferred.
• You communicate clearly and professionally with stakeholders.

Responsibilities

• Manage client relationships from briefing to delivery.
• Translate client needs into clear internal briefs and project plans.
• Coordinate projects across strategy, copy, design, digital and production.
• Prepare proposals, timings, budgets and scopes of work.
• Keep projects on track in terms of planning, budget, quality and expectations.
• Identify opportunities to grow existing client relationships.
• Support new business conversations and follow-up where needed.
• Ensure clear, timely and constructive communication between client and team.

Skills

Client relationships

Project coordination

Proposal development

Budget management

Cross-functional collaboration

Communication

Job description

King of Hearts is looking for an Account Manager: a structured, commercially minded relationship builder who can guide clients, projects and internal teams with clarity, care and confidence.

You will be the day-to-day point of contact for clients and help turn their needs into clear briefs, strong proposals, realistic timings and smooth project delivery. You will work on a mix of local and international clients, across strategy, branding, communication and design.

We are looking for someone who combines client focus, commercial awareness, project ownership and a genuine interest in brands and communication.

What you will do

• Manage client relationships from briefing to delivery.
• Translate client needs into clear internal briefs and project plans.
• Coordinate projects across strategy, copy, design, digital and production.
• Prepare proposals, timings, budgets and scopes of work.
• Keep projects on track in terms of planning, budget, quality and expectations.
• Identify opportunities to grow existing client relationships.
• Support new business conversations and follow-up where needed.
• Make sure communication between client and team is clear, timely and constructive.
• Help safeguard both client satisfaction and agency profitability.

About you

You have 4 to 5 years of relevant experience in account management, project management or client service, preferably in a branding, communication, creative or digital agency.

You are comfortable managing several projects and stakeholders at the same time.

You communicate clearly, professionally and with confidence.

You are organised, proactive and calm when priorities shift.

You understand the importance of scope, timing, budget and quality.

You enjoy working closely with strategists, copywriters, designers and creative leads.

You think in solutions and help move projects forward.

You have a commercial mindset and can spot opportunities with existing or new clients.

You are interested in branding, strategy, communication and design.

You are fluent in Dutch and English.

French is a plus.

What we are looking for

You are someone clients trust and colleagues like to work with. You bring structure without slowing things down. You ask the right questions, follow up when needed and know when to involve the right people.

You do not need to have all the answers yourself, but you do need to create the conditions for good work: clear expectations, strong collaboration and smooth delivery.

Why King of Hearts?

At King of Hearts, you work at the intersection of strategy, branding, communication and design. We help organisations sharpen their story, strengthen their brand and communicate with impact.

You will join a team where ideas are taken seriously, relationships matter and good project management helps creative work become stronger. You will have the opportunity to work for both national and international clients, helping brands communicate clearly across markets, cultures and audiences.

What we offer

• A varied role in a strategic and creative agency environment.
• The opportunity to work on branding, communication and campaign projects.
• The chance to collaborate with local and international clients.
• Close collaboration with strategists, creatives, designers and project leads.
• Room to take ownership and grow within the role.
• A team that values clarity, quality, initiative and collaboration.
• A full-time contract.

Practical details

Location: King of Hearts, Kloosterstraat 13, 2000 AntwerpContract: Full timeExperience: preferably 4 to 5 yearsStart date: ASAP