3rd-Line App Support Pro: Atlassian, Azure & AWS

WLG

Eigenbrakel

Sur place

EUR 60 000 - 90 000

Temps partiel

Il y a 38 heures

Soyez parmi les premiers à postuler

Générateur de candidature

Une candidature sur mesure pour ce poste — un CV et une lettre de motivation personnalisés qui correspondent à l’offre.

Passez les filtres ATS

Résumé du poste

WLG seeks a skilled IT operations professional to deploy and manage server applications on Windows and Linux, integrate apps with identity providers, and oversee cloud components across Azure and AWS. The role involves supporting AI-based tools, maintaining environments, and providing second/third line user support with strong service orientation.

Fluency in English is required; French is an advantage. Half of the working days are on site in Belgium, with ongoing collaboration across teams and

Qualifications

Deep knowledge of Microsoft SQL Server and IIS-based web applications.
Good knowledge of cloud deployment on AWS and Azure, and PKI and networking fundamentals.
Software engineering breadth: HTML5, REST & web services, XML, HTTP, SQL, plus identity integration with OAuth, OIDC or SAML2.
Experience with IIS, JBoss or Apache Tomcat, and .NET applications.
Extensive experience deploying and managing client-server applications and application integration.
Strong troubleshooting and a genuine service orientation.

Responsabilités

Deploy and manage server applications on Windows and Linux.
Integrate applications with identity providers, and support client deployment to end-user workstations.
Manage and configure Atlassian products across the estate.
Maintain the operational and support environments, and monitor application performance.
Manage identity groups and roles, and configure cloud components across Azure and AWS.
Deploy, configure and support AI-based solutions and agents, and their integration with the applications.
Provide second and third line support for end-user queries, and resolve software problems with minimal disruption.
Monitor the incident process, keep tickets accurate and resolve within the service levels.
Escalate to vendor support where that is genuinely the answer, and follow it through.
Build the knowledge base and contribute to requirements analysis and change requests.
Support security approval and accreditation of applications, and check compliance with the applicable regulations.