Application Support Specialist - AI Tools & Cloud Apps

WLG; Eigenbrakel; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

WLG is seeking a hybrid IT Operations Engineer to deploy and manage server applications on Windows and Linux, and to integrate them with identity providers. You will support client deployment to end-user workstations, manage cloud components across Azure and AWS, and help deploy AI-based tools in production.

Strong troubleshooting skills and a service-oriented mindset are essential, along with fluency in English and a plus for French. Half of the days are on-site in Braine-l'Alleud, Belgium.

Qualifications

• Deep knowledge of Microsoft SQL Server and IIS-based web applications.
• Good knowledge of cloud deployment on AWS and Azure, and PKI and networking.
• Software engineering breadth: HTML5, REST and web services, XML, HTTP, SQL, plus OAuth/OIDC/SAML2 identity integration.
• Experience with IIS, JBoss or Apache Tomcat, and .NET applications.
• Extensive experience deploying and managing client-server applications and application integration.
• Strong troubleshooting and a service-oriented mindset, evaluating user impact.
• Fluency in English; French is an advantage.

Responsabilités

• Deploy and manage server applications on Windows and Linux.
• Integrate applications with identity providers and support client deployment to end-user workstations.
• Manage and configure Atlassian products across the estate.
• Maintain operational and support environments and monitor application performance.
• Manage identity groups and roles and configure cloud components across Azure and AWS.
• Deploy, configure and support AI-based solutions and agents and their integration with applications.
• Provide second and third line support for end-user queries and resolve software problems with minimal disruption.
• Monitor the incident process, keep tickets accurate and resolve within SLAs.
• Escalate to vendor support when needed and follow through.
• Build knowledge base and contribute to requirements analysis and change requests.
• Support security approval and accreditation of applications and check compliance.

Connaissances

Microsoft SQL Server

IIS

AWS

Azure

OAuth/OIDC/SAML2

REST/Web services

Networking

Troubleshooting

English

Service orientation

Outils

IIS

JBoss

Apache Tomcat

.NET

Description du poste

WLG is seeking a hybrid IT Operations Engineer to deploy and manage server applications on Windows and Linux, and to integrate them with identity providers. You will support client deployment to end-user workstations, manage cloud components across Azure and AWS, and help deploy AI-based tools in production.

Strong troubleshooting skills and a service-oriented mindset are essential, along with fluency in English and a plus for French. Half of the days are on-site in Braine-l'Alleud, Belgium.