24/7 Field Service Operations Engineer

Rolls-Royce Corporation; Grâce-Hollogne; On-site; EUR 70,000 - 100,000; Full time

Job summary

Rolls-Royce Corporation is seeking an experienced Electrical Engineer to lead maintenance and support for Kinetic PowerPack units. You will coordinate field interventions, analyze faults, and produce technical reports while working with engineering and procurement teams.

The role includes 24/7 support on a rotating basis and training at our factory training centre for international RRPS colleagues, service partners, or end clients.

Qualifications

• Engineering degree in Electrical / Electromechanical field.
• 5+ years in a similar multinational role.
• Experience in a technical after-sales department is an asset.
• Languages: French and English; another language is a plus.

Responsibilities

• Schedule preventive or curative maintenance on Kinetic PowerPack units under RRSL service contracts.
• Coordinate interventions with Field Service Technicians team.
• Analyse and resolve machine faults and alarms (1st/2nd line support).
• Determine root cause and prepare technical reports after failures.
• Organise resolutions with field teams and internal departments.
• Be part of the 24/7 support team on a rotating basis.
• Organise regular review meetings with RR subsidiaries.

Skills

French

English

Education

Electrical Engineering degree

Job description

Rolls-Royce Corporation is seeking an experienced Electrical Engineer to lead maintenance and support for Kinetic PowerPack units. You will coordinate field interventions, analyze faults, and produce technical reports while working with engineering and procurement teams.

The role includes 24/7 support on a rotating basis and training at our factory training centre for international RRPS colleagues, service partners, or end clients.