Youth Worker - Intensive Therapeutic Care (PSP)

Anglicare NSW South, NSW West & ACT; Wagga Wagga; On-site; AUD 56,000 - 60,000; Full time

Benefits offered by this job

Salary packaging

Casual loading

12% Superannuation

Job summary

Anglicare NSW South, NSW West & ACT is seeking an ITC Youth Worker to provide trauma-informed, youth-centred care for young people who have experienced trauma.

You will support daily living skills, safety, education and activities, while documenting shift notes and mandatory reports as required and working within Sanctuary Model frameworks.

Qualifications

• Certificate IV or Diploma in Youth Work or Community Services; or Bachelor-level degrees in Social Work, Social Welfare or Psychology.
• Demonstrated experience in trauma-informed youth work and safety planning.
• Ability to document shift notes, incidents and mandatory reports accurately.
• Awareness of NSW Child Protection legislation and Safe Standards.

Responsibilities

• Create a safe, predictable home environment for 12–18 year olds.
• Provide individualised routines, education, appointments and activities.
• Use trauma-informed approaches to support emotion regulation and resilience.
• Complete shift notes, incident reports and mandatory notifications.
• Work across a 24/7 roster including sleepovers and active nights.

Skills

Trauma-informed practice

Youth work

Documentation

Team collaboration

Education

Certificate IV in Youth Work

Diploma in Youth Work or Community Services

Bachelor of Social Work

Bachelor of Psychology

Job description

Youth Worker - Intensive Therapeutic Care (PSP)

If you are committed to trauma‑informed, youth‑centred practice and passionate about improving outcomes for vulnerable young people, we’d love to hear from you.

Pay details-Salary packaging: $40.49 - $43.42 + casual loading, + 12% superannuation & salary packaging up to $15,900 per year.
“This position pays above award rate depending on the skills, qualifications and experience of the successful applicant.”

About us:

At Anglicare NSW South, NSW West & ACT (Anglicare), we are committed to the rights, safety and wellbeing of children and young persons. Across Regional NSW and through our St Saviours service in Sydney, we deliver high‑quality Permanency Support Program services—including Intensive Therapeutic Care, Foster & Kinship Care, and Carer Support.

We’re known for our trauma‑informed, culturally safe practice and for supporting carers to provide stable, nurturing homes. With a zero‑tolerance approach to child abuse, we equip our people to identify, prevent and respond to harm, and we foster a culture where every child or young person feels heard, valued and safe.

People choose Anglicare because we lead with compassion, integrity and strong therapeutic practice - making us an employer of choice for those passionate about keeping children and young person's safe, supported and connected.

About the Role:

The ITC Youth Worker plays a vital role in creating a safe, predictable, and supportive environment for young people who have experienced trauma. Working within a therapeutic framework, the Youth Worker will:

Be Present and Engaged: Actively participate in the daily life of the ITC home, offering stability and emotional support as per rostered shifts.

Ensure Safety and Wellbeing: Prioritise the physical and psychological safety of young people, responding calmly and effectively to their needs and behaviours.

Provide Individualised Support: Assist young people with routines, education, appointments, and recreational activities, ensuring these experiences are positive and inclusive.

Promote Healing and Resilience: Use trauma-informed strategies to help young people regulate emotions, develop life skills, and build healthy relationships.

Advocate and Report Responsibly: Complete shift notes, incident reports, and mandatory notifications to Police and the Child Protection Helpline in line with legal and organisational requirements.

Work Within Therapeutic Frameworks: Uphold Anglicare's Code of Conduct and implement the Sanctuary Model principles to create a culture of safety, connection, and growth.

Key Responsibilities:

As an ITC Youth Worker, you will:

Assist young people (12 - 18yrs) to develop appropriate living skills in the areas of healthy meal preparation, domestic chores e.g. washing, household cleaning, garden maintenance and day to day household management needs.

Build caring relationships with young people to support their ongoing safety and developmental wellbeing including promoting: self-esteem, appropriate health, diet, exercise, hygiene, sexual and personal development.

Demonstrate your ability to be self-regulated in response to young people who may be distressed or experiencing heightened emotions.

Implement and maintain therapeutic approaches to support young people under the guidance of a Therapeutic Specialist.

Complete shift reports and notes in Anglicare database at the end of shift, including incident reports and mandatory reports as per mandatory reporter guidelines if required.

Availability to work a variety of shifts 24/7, including sleepovers and active nights.

What you will bring:

hold a Certificate IV or Diploma in Youth Work or Community Services; or Bachelors of Social Work, Social Welfare, Psychology.
Applicants working towards qualifications may be considered on a case-by-case basis.

Hold a current Drivers Licence, current WWCC, and Senior First Aid Certification.

Will to register on the NSW Residential Care Workers Registration (required for employment in ITC).

Demonstrated practical experience working with children/young people and/or their families within a community services, youth, out-of-home care or related servicesetting.

Sound working knowledge of NSW Child Protection legislation and the NSW Child Safe Standards, relevant to Permanent Care.

Applied understandingof child and adolescent development, including the impacts of trauma, abuse and neglect on emotional, behavioural and relational functioning, and the ability to respond using trauma informed approaches in routine and complex situations.

Ability to work collaboratively within a team environment, taking direction while also exercising initiative, professional judgment and accountability.

Commitment to training in the trauma informed Sanctuary Model and implementing this model of care in day to day work with young people and all members of their Care Team.