Trauma Informed Residential Youth Worker

Edmen; Queensland; On-site; AUD 61,000 - 111,000; Part time

Benefits offered by this job

Flexible Scheduling

Weekly Pay

Competitive Hourly Rate

Ongoing Supervision & EAP

Team support 24/7

Job summary

HCA Youth and Community Services is seeking a compassionate casual Residential Youth Worker to support children and young people living in out‑of‑home care. You will build safe relationships, assist with daily living, transportation, and health needs while applying trauma-informed care methods.

Rostered shifts are planned in advance with options for emergency and ad hoc hours. The role emphasizes wellbeing, supervision, and collaboration with multidisciplinary teams to create tailored support

Qualifications

• Hold (or be studying towards) a Certificate IV in Youth Work, Child, Youth and Family Intervention, Social Work, Disability Support Work or similar.
• Australian Drivers Licence (P2 or higher)
• Working with Children Check (Blue Card)
• Current First Aid & CPR certificate
• Nationally Coordinated Criminal History Check (Police Check)
• The ability to work a mixture of day, night and weekend shifts as required

Responsibilities

• Create safety, stability and predictability: Build a safe, trusting relationship with young people and foster a secure, nurturing environment for at‑risk youth.
• Empower Daily Living: Assist with personal care, meals, and hygiene to promote independence.
• Facilitate Transportation: Ensure young people attend school, appointments, and community activities.
• Promote Growth: Promote emotional regulation and social connection through structured and unstructured activities.
• Manage Health Needs: Administer medications and maintain accurate reporting.
• Deliver Trauma-Informed Care: Support youth with complex behaviours using trauma-informed approaches and respond to behaviours with empathy, consistency, using a TCI model approach.
• Engage in Therapeutic Practices: Participate in the Trauma Recovery framework and complete Therapeutic Crisis Intervention (TCI) within your first three months.
• Communication: Collaborate with multidisciplinary teams to develop individualised support plans
• Wellbeing: Maintain personal wellbeing and resilience through reflective practice, supervision and self-care strategies

Education

Certificate IV in Youth Work

Certificate IV in Child, Youth and Family Intervention

Certificate IV in Social Work

Certificate IV in Disability Support Work

Job description

Who Are We

HCA Youth and Community Services are one of Australia’s leading providers of community service workers. For over 30 years, we've connected exceptional talent with organisations in child protection, disability, aged care, and mental health. We offer expert staffing solutions and outstanding employee experiences. We're dedicated to providing a supportive and rewarding work environment.

What We Bring to the Table

• Flexible Scheduling: Control your work-life balance with our app.
• Weekly Pay: Manage your budget with regular weekly payments.
• Competitive Hourly Rate: $44.61 - $80.30, based on penalty rates
• 24/7 Servicing Team: Dedicated service coordinators available anytime.
• Ongoing Support: Access supervision and our Employee Assistance Program (EAP).
• Employee Benefits: Fuel, Flex & Flourish
• Fuel - Healthy eating made easier: Enjoy discounted meals and meal kits from YouFoodz and EveryPlate, delivered fresh to your door. Perfect for busy weeks and shift work.
• Flex - Move your way: We've partnered with Fitness Passport to give you low-cost access to gyms and pools across Australia.
• Flourish - Mental wellbeing, when you need it: Access the PsychHealth app for free, with 24/7 tools to support your emotional wellbeing.

Position Overview

As a casual Residential Youth Worker with HCA Youth, you can make a real difference in the lives of children and young people who are living in out-of-home care. We are seeking a compassionate and resilient team of youth workers who are able to support children who express their needs through physical behaviours, including non-verbal communication and protective responses. These behaviours are often due to experiences of childhood trauma, neurodiversity and disrupted attachment.

Our rosters are done in advance, which grants you some stability working in a casual environment. We also have emergency and ad hoc shifts available each week.

Key Duties and Responsibilities

• Create safety, stability and predictability: Build a safe, trusting relationship with young people and foster a secure, nurturing environment for at-risk youth.
• Empower Daily Living: Assist with personal care, meals, and hygiene to promote independence.
• Facilitate Transportation: Ensure young people attend school, appointments, and community activities.
• Promote Growth: Promote emotional regulation and social connection through structured and unstructured activities.
• Manage Health Needs: Administer medications and maintain accurate reporting.
• Deliver Trauma-Informed Care: Support youth with complex behaviours using trauma-informed approaches and respond to behaviours with empathy, consistency, using a TCI model approach.
• Engage in Therapeutic Practices: Participate in the Trauma Recovery framework and complete Therapeutic Crisis Intervention (TCI) within your first three months.
• Communication: Collaborate with multidisciplinary teams to develop individualised support plans
• Wellbeing: Maintain personal wellbeing and resilience through reflective practice, supervision and self-care strategies

What You Need

• Hold (or be studying towards) a Certificate IV in Youth Work, Child, Youth and Family Intervention, Social Work, Disability Support Work or similar (see full list of accepted qualifications on our website)
• Australian Drivers License (P2 or higher)
• Working with Children Check (Blue Card)
• Current First Aid & CPR certificate
• Nationally Coordinated Criminal History Check (Police Check)
• The ability to work a mixture of day, night and weekend shifts as required

Desirable

• Experience working with children or youth with complex behaviours
• Understanding of trauma informed care
• Skills in de-escalating emotional containment and relational repair
• Understanding around behaviour as a form of communication and how to respond

HCA Youth and Community Services is an employer of equal opportunity and encourages CALD, LGBTQIA+ and First Nations people to apply.