House Manager - Intensive Therapeutic Care (Permanency Support Program)

Anglicare NSW South, NSW West & ACT; Campbelltown; On-site; AUD 73,000 - 77,000; Full time

Benefits offered by this job

12% superannuation

Salary packaging up to $15,900/year

Job summary

Anglicare NSW South, NSW West & ACT in Campbelltown NSW is seeking an ITC House Manager for the Intensive Therapeutic Care program. You will provide trauma-informed leadership to youths aged 12–18, ensuring day-to-day operations meet regulatory and therapeutic standards.

You will collaborate with specialists to develop care plans, foster healing and cultural safety, and manage rostering within budget while serving as a role model in practice.

Qualifications

• Bachelor's degree in Social Work, Social Welfare, Social Science, Psychology or Mental Health (or equivalent for ITC)
• In lieu of a Bachelor's degree, a relevant Diploma and Graduate Certificate relevant to ITC
• Minimum three (3) years' experience in Permanency Support Program and/or child protection sector
• Current NSW Working with Children Check
• Current Unrestricted Driver's Licence
• Current First Aid Certificate
• Current registration under the NSW Residential Care Worker Register

Responsibilities

• Provide leadership, supervision and trauma-informed therapeutic care to 12–18 year olds in ITC home
• Maintain a safe, nurturing environment meeting regulatory and accreditation standards
• Collaborate with Therapeutic Specialist and ITC Case Manager on Care and Therapeutic Support Plans
• Promote positive developmental, cultural, social and therapeutic outcomes and advocate for youths' needs
• Lead staff supervision and facilitate team meetings to ensure high-quality practice
• Oversee rostering processes within budget and funding requirements
• Roster to work directly with clients for at least two shifts per week
• Participate in after-hours on-call roster

Job description

House Manager - Intensive Therapeutic Care (Permanency Support Program)

Anglicare NSW South, NSW West & ACT – Campbelltown NSW

If you are committed to trauma-informed, youth-centered practice and passionate about improving outcomes for vulnerable young people, we'd love to hear from you.

Position Type: Full Time

Location: (Western Sydney & South-West Sydney) - Blacktown & Campbelltown Regions, NSW

Head Office: Liverpool, NSW

Salary: (Salary hourly rate above award $53.43 - $55.85) + 12% superannuation. - Salary packaging options up to $15,900 per year.

About Us:

At Anglicare NSW South, NSW West & ACT (Anglicare), we are committed to the rights, safety and wellbeing of children and young persons. Across Regional NSW and through our St Saviours service in Sydney, we deliver high-quality Permanency Support Program services—including Intensive Therapeutic Care, Foster & Kinship Care, and Carer Support.

We're known for our trauma-informed, culturally safe practice and for supporting carers to provide stable, nurturing homes. With a zero-tolerance approach to child abuse, we equip our people to identify, prevent and respond to harm, and we foster a culture where every child or young person feels heard, valued and safe.

People choose Anglicare because we lead with compassion, integrity and strong therapeutic practice - making us an employer of choice for those passionate about keeping children and young person's safe, supported and connected.

Key Responsibilities:

As an ITC House Manager, you will:

Provide leadership, supervision, and trauma-informed therapeutic care to young people (12-18 years) residing in the ITC home, ensuring the effective day-to-day operation of the household.

Maintain a safe, nurturing, and healing physical environment that meets all regulatory, accreditation, and compliance requirements, including the 10 Essential Elements of Therapeutic Care and OCG Accreditation Standards.

Work collaboratively with the Therapeutic Specialist and ITC Case Manager to develop, implement, and review young people's Care and Therapeutic Support Plans.

Promote positive developmental, cultural, social, and therapeutic outcomes by facilitating meaningful activities and life experiences, while advocating for each young person's needs and ensuring their voice and perspectives are heard and respected.

Lead staff supervision and facilitate team meetings, ensuring high-quality practice and team cohesion.

Oversee consistent and effective rostering processes, maintaining compliance with budget parameters, funding requirements, and organisational accountability standards.

Be rostered to work directly with clients for a minimum of two shifts per week, providing leadership, support and role modelling in practice.

Participate in the organisation’s after-hours on-call roster, responding to operational and client-related matters as required.

What you will bring:

Hold a Bachelor's degree of Social Work, Social Welfare, Social Science, Psychology or Mental Health (or equivalent for ITC); Or

In lieu of a Bachelor's degree, a relevant Diploma and Graduate Certificate relevant to ITC

• Graduate Certificate in Developmental Trauma, or
• Graduate Certificate in Statutory Child Protection, or
• Graduate Certificate in Client Intervention and Case Management, will be considered.

Candidates must have a minimum three (3) years' experience working in Permanency Support Program (Out of Home Care) and/or the child protection sector.

A current NSW Working with Children Check, Current Unrestricted Driver's License, Current First Aid Certificate.

Candidates must hold current registration under the NSW Residential Care Worker Register at the time of appointment.

High level knowledge and practice skills to meet the needs of adolescents and their families, who have experienced abusive relationship trauma and significant adversity. Including those from an Aboriginal or culturally and Linguistically Diverse background.

Competent understanding of NSW Child Safe Standards for Permanent Care, NSW Children and Young Persons (Care and Protection) Act 1998 and Regulation 2012.

High level report writing skills and quality verbal communication skills.

Applications close: 13th November 2026.
(Applications will be reviewed on an ongoing basis, and this advertisement may close earlier than the listed closing date if a suitable candidate is identified.)

Join us at Anglicare (NSW South, West & ACT) and make a real difference in the lives of children and families in your community. Find out more about us on our website- LinkedIn and Facebook pages.

Anglicare NSW South, NSW West, ACT is a child-safe organisation.