Youth Worker & Case Manager, STEP – Court & Outreach

Jabalbina Aboriginal Corporation; Cairns Regional; On-site; AUD 65,000 - 80,000; Full time

Job summary

Jabalbina Yalanji Aboriginal Corporation RNTBC is seeking a Youth Worker / Case Manager to support young people on bail through culturally safe case management, outreach and mentoring. You will build connections with youth and families, assess needs, and develop practical support plans within the STEP Program.

Reporting to the STEP Team Leader, you will work across justice, education and community services, travelling to support pathways and improving outcomes for Aboriginal and Torres Strait

Qualifications

• A relevant qualification in youth work, community services, social work, human services or related field, or demonstrated equivalent experience.
• Experience supporting young people and families with complex needs.
• Ability to assess needs and risks, develop practical support responses and seek guidance when required.
• Strong communication, organisation and record-keeping skills.
• Ability to work respectfully and effectively with Aboriginal and Torres Strait Islander young people, families, communities and service partners.
• Confidence using digital client-management and communication systems.
• Experience in youth justice, bail support, intensive case management or outreach is advantageous, as would trauma-informed practice and de-escalation training.

Responsibilities

• Build respectful relationships to support engagement and participation.
• Help young people understand and meet bail conditions and attend court and appointments.
• Provide individualised case management, outreach, mentoring, transport and practical assistance.
• Connect young people with family, community, education, training, employment, health and specialist services.
• Identify and escalate safety concerns, changes in risk and barriers to engagement.
• Maintain accurate case notes, assessments, referrals and client records.

Skills

Youth work

Community services

Communication skills

Organisation

Record-keeping

Digital client-management

Trauma-informed practice

Education

Youth work qualification

Tools

Client-management systems

Job description

Jabalbina Yalanji Aboriginal Corporation RNTBC is seeking a Youth Worker / Case Manager to support young people on bail through culturally safe case management, outreach and mentoring. You will build connections with youth and families, assess needs, and develop practical support plans within the STEP Program.

Reporting to the STEP Team Leader, you will work across justice, education and community services, travelling to support pathways and improving outcomes for Aboriginal and Torres Strait