Youth Worker

DCC Industry Group; Toowoomba Regional; On-site; AUD 52,000 - 62,000; Part time

Benefits offered by this job

Post-crisis debriefing and EAP access

Cultural Practice Advisor support

Professional development and training

Job summary

DCC Industry Group is seeking a dedicated support worker to provide trauma-informed care for children and young people with complex needs in a residential setting in Queensland. The role requires 24 hours per week with regular sleepovers (2pm–6am or 4pm–8am) to support independence and positive life outcomes.

You will work within the Trauma Recovery Model, building stable relationships, supporting emotional regulation, and collaborating with a multidisciplinary team.

Qualifications

• Certificate IV or higher in Youth Work or Child, Youth and Family Intervention or equivalent per Residential Care standards.
• Demonstrated ability to support children and young people to achieve positive outcomes.
• Experience with complex behaviours, trauma, disability or mental health challenges is desirable.

Responsibilities

• Deliver trauma-informed, person-centred care and therapeutic support.
• Build positive relationships to support trust and emotional regulation.
• Assist with personal care, meals, medication administration and maintaining a safe home.
• Support daily living skills, hygiene, social development and independence.
• Transport young people to school, appointments and activities.
• Maintain connections to family, Mob and community where appropriate.
• Complete accurate documentation to support quality care and compliance.
• Collaborate with multidisciplinary teams to deliver high-quality support.
• Apply DCC’s Trauma Recovery Model to meet needs of high-risk youths.

Skills

Calm under pressure

Trauma-informed care

Behavioural support experience

OOHC experience

Flexibility for sleepovers

Professional boundaries

Education

Certificate IV or higher in Youth Work or related field

Job description

About the role:
In this permanent part-time role (minimum 24 hours per week); includingsleepover shifts requiring flexibility for 2pm to 6am and 4pm to 8am; you'll support children and young people with complex behavioural needs, disabilities and trauma backgrounds to build independence, resilience and positive life outcomes.

Working within DCC's therapeutic model of care, you'll provide trauma-informed, culturally responsive support while building trusting relationships and helping young people navigate challenges through consistency, patience and positive role modelling.

In this role, you will:

• Deliver trauma-informed, person-centred care and therapeutic support.

• Build positive relationships while supporting trust, connection and emotional regulation.

• Assist with personal care, meal preparation, medication administration and maintaining a safe, welcoming home environment.

• Support daily living skills, personal hygiene, social development and independence.

• Transport young people to school, appointments, cultural activities and community engagements.

• Maintain connections to family, Mob and community wherever appropriate.

• Complete accurate documentation to support quality care and compliance.

• Work collaboratively with multidisciplinary teams to deliver consistent, high-quality support.

• Apply DCC’s intensive model of therapeutic care, “The Trauma Recovery Model”, to meet the needs of some of our most vulnerable and high-risk children and young people.

This role offers a rewarding opportunity to positively impact the lives of children and young people by empowering them to achieve their goals in a supportive, nurturing environment.

About you:

The ideal candidate is passionate about working with children and young people, is a strong role model, doesn't take things personally, and can support children and young people to explore themselves and their culture while demonstrating strong personal values. People with lived experience are strongly encouraged to apply.

We’re seeking candidates who can do 2-3 sleepover shifts per week, with the shifts generally being 2pm to 6am and 4pm to 8am. While some day shifts will be available, we are specifically looking for sleepover availability.

What We’re Looking For:

• Certificate IV or higher in Youth Work or Child, Youth and Family Intervention or relevant in accordance with Residential Care minimum requirements (https://www.families.qld.gov.au/_media/documents/about-us/partners/licensing/minimum-qualification-standard-information-sheet.pdf)

• A genuine passion for supporting children and young people to achieve positive outcomes

• The ability to remain calm, resilient and professional in challenging situations.

• Experience working with children and young people with complex behaviours, trauma, disability or mental health challenges (ideal).

• Experience in supporting young people in Out-Of-Home Care (ideal)

• Current Working with Children Check (Blue Card) and LCS Check, or willing to obtain

• Current Open or P2 Australian Licence

• Current First Aid and CPR, or willing to obtain

• National Crime Check, or willing to obtain (DCC funded)

• Availability to work a 24/7 roster including sleepovers

• Therapeutic Crisis Intervention (TCI) is highly desirable but not essential to start. This mandatory training will be provided in the first 3 months of employment.

• Availability to attend three consecutive days of mandatory in‑person TCI training, for which your time will be compensated.

About DCC:

At DCC Industry Group, we’re committed to creating meaningful opportunities that empower individuals, strengthen families, and build thriving communities. As a proudly Indigenous‑led organisation and NDIS‑registered provider, we deliver person‑centred services across Youth & Communities, Foster and Kinship Care, Workforce, Allied Health, and Disability Services.

Guided by our values of Respect, Justice, Equality, Humility and Courage, we work alongside individuals, families and communities to deliver culturally responsive, evidence‑based support that creates lasting outcomes.

When you join DCC, you’ll become part of a growing organisation where collaboration, innovation and genuine purpose come together to make a real difference in communities across Queensland.

What’s on offer:

• The stability of permanent part-time employment

• Guaranteed minimum of 48 hours per fortnight and ability to work up to 76 hours per fortnight

• Base rate starting at $39.53 per hour plus applicable shift allowances.

• No use of personal vehicles whilst on shift

• Post-crisis debriefing and suitable access to EAP services

• Cultural Practice Advisor’s to support you with applying culturally appropriate practices

• Professional development and training opportunities provided by suitably qualified industry professionals and trained therapist

Should you have further questions or require more information, please contact [e-mail]

We are proud to be an Indigenous‑led organisation, and we value diversity and are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).

We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the wellbeing of children and young people.