Youth Support Worker

APM Employment Services; Deception Bay; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Base salary + super + incentives

Training & development

Career progression opportunities

Discounted health insurance

Additional leave option

Employee wellbeing program

Job summary

APM Employment Services is seeking a Youth Support Worker in Deception Bay to guide participants toward sustainable education and employment outcomes. You will deliver case management, build relationships with stakeholders, and promote candidate strengths to match opportunities.

Ideal candidates are KPI-focused, customer-service driven, and proactive, with the ability to engage employers and collaborate in a high-performing team. Full-time hours apply, with salary and benefits offered.

Qualifications

• Eligibility to work in Australia.
• Current driver's licence and a comprehensively insured vehicle.
• Willingness to complete a Criminal History Check.
• Ability to pass a Working with Children Check.
• Availability to work full-time Monday to Friday (8:30am-5:00pm)

Responsibilities

• Deliver high-quality case management focused on individual goals and barriers to employment.
• Build strong relationships with participants, employers, and community stakeholders.
• Market clients to match them with suitable employment opportunities.
• Drive performance by achieving KPIs and meeting targets.
• Collaborate with the team to share insights and support great outcomes.

Skills

Customer service

KPI experience

Interpersonal skills

Proactive mindset

Team player

Tools

Driver's license

Job description

APM Employment Services – Deception Bay QLD

More than just a job! It is a chance to be part of a team that is changing lives. If you are ready to bring your energy, empathy, and expertise to a role that matters, we would love to hear from you.

APM continues its impactful work through the Transition to Work contract, and we are now seeking passionate individuals to join our Deception Bay, NSW team.

As a Youth Support Worker, you will play a pivotal role in guiding participants toward sustainable education and employment outcomes.

Key Responsibilities:

In this dynamic and purpose-driven role, you will:

• Deliver high-quality case management with a focus on individual goals and barriers to employment
• Build strong relationships with participants, employers, and community stakeholders
• Market clients effectively to match them with suitable employment opportunities
• Drive performance through KPI achievement, ensuring targets are met and exceeded
• Collaborate with your team to share insights, celebrate wins, and support each other to achieve great outcomes and drive performance

Who You Are:

You thrive in aproductive, collaborative environment and bring:

• A passion for helping others and delivering exceptional customer service
• Proven experience working to KPIs in a results-driven environment
• Confidence in engaging with employers and promoting candidate strengths
• A proactive mindset and willingness to step up and take responsibility
• Strong interpersonal skills and a genuine desire to make a difference

Am I Suited?

We welcome applicants from a variety of backgrounds including Youth & Family Services, Community Services, Employment Services, Hospitality, Retail, Sales and more. If you are driven to support young people and want to grow your career in a supportive, high-performing team, we will help you build the skills and confidence to thrive.

What's in It for You?

As part of the APM team, you will enjoy:

• Base salary + Super + Achievement Incentives
• Supportive and interactive induction & training
• Opportunity to complete a nationally accredited training course in Employment Services
• Genuine career development pathways
• Discounted health insurance
• Ability to purchase additional leaveEmployee Wellbeing Program and more!

To Be Considered, You will Need:

• Eligibility to work in Australia
• A current driver's licence and a comprehensively insured vehicle is essential
• Willingness to complete a Criminal History Check
• Ability to pass a Working with Children Check
• Availability to work full-time Monday to Friday (8:30am-5:00pm)

Why APM?

As part of the APM group, you have the opportunity to grow your career in Human Services across multiple global brands and geographies. A diverse team of over 16,000 people across 11 countries with a shared purpose - to enable better lives for our employees and the communities we work in. Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing and increased social participation.

At APM, you will find:

• A meaningful career with global opportunities
• A strong work-life balance
• Extensive learning and development
• A culture of inclusion and respect

At APM we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities and cultures including indigenous peoples, the LGBTQI+ community and people with a disability