Youth Support & Outreach Worker (Trauma‑Informed)

Better Health Network; Saint Kilda Junction; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Salary packaging benefits

Professional development and learning

Job summary

Better Health Network is seeking an experienced Young Person's Support Worker to provide intensive case management, outreach and practical support to young people aged 15–25 across Port Phillip, including those in low-cost housing or at risk of homelessness.

Based at the Victorian Pride Centre in St Kilda, you will work with RhED as part of BHN’s Resilient Communities unit to promote health, safety and wellbeing while reducing stigma and barriers to care.

Qualifications

• Tertiary qualification in health, social work or related discipline.
• Experience with case management for marginalised young people.
• Trauma-informed, strengths-based and culturally safe approaches.
• Strong assessment, intervention and risk management skills.
• Crisis intervention experience.
• Knowledge of prevention, health promotion and harm-minimisation.
• Excellent written and verbal communication and time-management.

Responsibilities

• Provide intensive case management and individualised support to young people with complex needs.
• Undertake assertive outreach across community and supported accommodation settings.
• Complete client assessments, intervention planning, risk management and safety planning.
• Advocate for housing, health, counselling, legal, financial, education and employment services.
• Respond to clients experiencing crisis or requiring immediate support.
• Help clients develop practical living skills that support long-term housing stability.
• Build effective referral pathways and partnerships with community, health, housing and government services.
• Maintain accurate client records and contribute to program evaluation and quality improvement activities.

Skills

Trauma-informed approach

Case management

Advocacy

Crisis intervention

Cultural safety

Communication & time-management

Education

Tertiary qualification in health or social work

Job description

Better Health Network is seeking an experienced Young Person's Support Worker to provide intensive case management, outreach and practical support to young people aged 15–25 across Port Phillip, including those in low-cost housing or at risk of homelessness.

Based at the Victorian Pride Centre in St Kilda, you will work with RhED as part of BHN’s Resilient Communities unit to promote health, safety and wellbeing while reducing stigma and barriers to care.