Youth Services Case Worker

CAAPS Aboriginal Corporation; Darwin; On-site; AUD 65,000 - 82,000; Full time

Job summary

CAAPS Aboriginal Corporation in Darwin invites a Youth Services Case Worker to provide trauma-informed care and case management to young people affected by substance use. You will build strong therapeutic relationships, support engagement in CAAPS Youth Services programs, and coordinate treatment goals within a culturally safe framework.

The role requires a Diploma in AOD/Community Services/Youth Work (or willingness to obtain), experience with Aboriginal and/or Torres Strait Islander youth, and

Qualifications

• Adopts a strength-based approach to behaviour management and trauma informed care principles.
• Demonstrated ability to work with Aboriginal and Torres Strait Islander youth.
• Excellent verbal and written communication; strong administrative and documentation skills.

Responsibilities

• Provide case management support to CAAPS Youth Services through established case management principles.
• Offer trauma-informed case support to youth to empower, engage and motivate recovery.
• Build strong therapeutic relationships and facilitate participation in CAAPS programs, activities and external services.
• Coordinate and support clients to achieve treatment goals and wellbeing.
• Maintain safety and cultural safety in service delivery.

Skills

Strength-based approach

Trauma-informed care

Working with Aboriginal & Torres Strai

Education

Diploma of Alcohol & Other Drug/Community Services/Youth Work

Tools

MS Suite

Job description

The Youth Services Case Worker will provide trauma sensitive care and support to young people who have suffered the impact of substance use.

Responsibilities:

• Provide case management support to clients in CAAPS YS Program through the utilisation of principles that underpin case management.
• Provide trauma-informed case support to young people who have suffered the impact of substance use (aimed at the empowerment, engagement, and motivation towards their recovery).
• Establish strong therapeutic relationships with clients, and ensuring clients engage in all CAAPS activities associated with CAAPS treatment (programs, activities, group work, cultural activities, and engagement with external services).
• Provide advice and support to the Youth Services Program around best practice principles in relation to CAAPS client work.
• Coordinate and support clients to achieve assessed treatment goals, toward addressing life challenges and enhancing wellbeing.
• Focus on relationship building within a culturally safe and trauma informed approach.
• Understand and adhere to legislative requirements of providing services to youth including the care and protection of young people.
• Coordinate and support YS programs to encourage clients to participate in all activities associated with CAAPS Youth Services treatment programs including external services.
• Maintain an awareness of client needs and wellbeing including participation in internal handover procedures.

Key Performance Indicators:

• Facilitate and support client engagement in all activities associated with CAAPS Youth Services programs including involvement with external services
• Coordinate client treatment plans and support clients to achieve treatment goals
• Provide case management for young people engaged in CAAPS Youth Services.
• Act in a Key Worker for young people as part of team
• Provide follow up and aftercare for exiting clients in conjunction with family workers
• Participate in the clinical governance of CAAPS youth programs.
• Support YS client intake

Key Selection Criteria:

• Diploma of Alcohol & Other Drug/Community Services/Youth Work, or willingness to obtain.
• Adopts a strength-based approach to behaviour management and an understanding of trauma informed approaches.
• Demonstrated ability to work with Aboriginal and Torres Strait Islander youth.
• Excellent verbal and written communication, competent administrative and documentation skills.
• Demonstrated ability to work positively both as part of a multidisciplinary team and independently.
• Adhere to legislative requirements in dealing with young people.
• Contribute to a safe working environment by identifying potential hazards and responding in accordance with CAAPS Policies and Procedures.
• Contribute to continuous improvement activities.
• Energetic, sets high goals and standards and strives to achieve them.
• Willingness to maintain a drug free lifestyle, a drug test will be conducted upon employment and at random intervals as requested by Management at any time.

The ability to speak Aboriginal Languages is an advantage.

Knowledge:

• Sound knowledge of the issues impacting Aboriginal and Torres Strait Islander people
• Extensive understanding of current issues impacting the delivery of AOD services to young people affected by substance use
• Sound knowledge of trauma informed approaches to service delivery
• Extensive knowledge of current local and national issues related to health promotion, prevention and management

Highly regarded:

• Extensive experience working with young people with substance use issues including provision of case coordination, family work and advocacy.
• Experience in effectively delivering clinical or community services to Aboriginal and/or Torres Strait Islander people.
• Demonstrated computer skills including MS Suite, email, data collection/input and record management skills.

Prior to commencement, you must be able to provide:

• A current NT Ochre Card (Category E), or evidence of application in order to obtain an exemption
• A Criminal History Check completed within the 3 months prior to the commencement date
• A current NT Driver’s License (minimum C Class)
• A negative drug screen result
• Current Apply First Aid and CPR Certificates (or willingness to obtain)
• Mandatory Reporting Certificate (or willingness to obtain)
• Completion of all other mandatory training requirements applicable to the role, as detailed in the CAAPS Training Matrix.