Youth Program Worker - Youth Empowerment Support Service (YESS)

MADEC Ltd; Whitsunday Regional; On-site; AUD 34,000 - 44,000; Part time

Job summary

MADEC Ltd in the Whitsundays region is seeking a Youth Program Worker to deliver outreach-based support through the Youth Empowerment Support Service (YESS). You will engage diverse young people, assess needs and connect them with external services, building trust and pathways to positive outcomes.

The role is part-time, 14 hours per week, fixed-term until 30 June 2027, offering flexible, youth-centred support capability within a collaborative team and community networks.

Qualifications

• Experience working with young people, particularly those experiencing vulnerability or complex needs.
• Strong communication and relationship-building skills.
• An understanding of trauma-informed, strengths-based and person-centred approaches.
• The ability to work independently while also contributing positively to a team.
• Strong organisational, documentation and case management skills.
• A genuine commitment to youth empowerment, inclusion and community connection.

Responsibilities

• Providing direct outreach support and engagement with young people.
• Providing case management and individualised support.
• Identifying needs and linking young people with relevant external support services.
• Building positive, trusting and supportive relationships with young people.
• Supporting young people to develop skills, confidence and pathways towards positive outcomes.
• Engaging with community organisations and stakeholders to strengthen support networks for young people.

Skills

Youth work experience

Communication skills

Trauma-informed

Independent worker

Documentation

Community engagement

Education

Youth Work / Social Services qualification

Job description

Youth Program Worker - Youth Empowerment Support Service (YESS)

Make a difference in the lives of young people!

We are seeking a motivated, compassionate and enthusiastic Youth Program Worker to join our team in the Whitsundays region, delivering support through our Youth Empowerment Support Service (YESS).

The YESS program is an outreach-based support service that works alongside vulnerable young people to provide individualised support, facilitate positive connections and link young people with external services to meet their individual needs.

This is an opportunity to make a meaningful difference in the lives of young people, supporting them to build their confidence, develop positive relationships and access the services and opportunities they need to thrive.

About the role

Working with a diverse range of young people, including those experiencing complex needs and challenging circumstances, you will provide practical, flexible and youth-centred support.

Key responsibilities will include:

• Providing direct outreach support and engagement with young people.
• Providing case management and individualised support.
• Identifying needs and linking young people with relevant external support services.
• Building positive, trusting and supportive relationships with young people.
• Supporting young people to develop skills, confidence and pathways towards positive outcomes.
• Engaging with community organisations and stakeholders to strengthen support networks for young people.

Hours and availability

This is a fixed-term, part-time position offering 14 hours per week until 30 June 2027.

About you

You are someone who is passionate about working with young people and committed to supporting them to achieve positive outcomes.

You will ideally have:

• Experience working with young people, particularly those experiencing vulnerability or complex needs.
• Strong communication and relationship-building skills.
• An understanding of trauma-informed, strengths-based and person-centred approaches.
• The ability to work independently while also contributing positively to a team.
• Strong organisational, documentation and case management skills.
• A genuine commitment to youth empowerment, inclusion and community connection.

Relevant qualifications in Youth Work, Community Services, Social Work or a related field will be highly regarded.

If you would like further information about the position, please contact **@madec.org.au.