Youth Program Case Manager - Snowy Mountains

Enterprise Plus; Cooma; On-site; AUD 77,000 - 78,000; Part time

Job summary

Enterprise Plus in New South Wales is seeking a Youth Program Case Manager to deliver the Get Back in the Game program across the Snowy Mountains region. This part-time role offers 22.8 hours per week with potential for increased hours subject to funding.

You will work with young people aged 15 to 21 to re-engage them in education or employment, providing individual case management, coordinating with partners, and maintaining accurate records.

Qualifications

• Experience working with disengaged youth aged 15–21.
• Background in case management or youth support services.
• Ability to work with minimal supervision and meet deadlines.
• Familiarity with IT systems for records management.

Responsibilities

• Provide individual client case management to re-engage youth in education and training.
• Support transitions into sustainable employment.
• Coordinate with education, industry and community partners.
• Maintain caseload and meet program deadlines.

Skills

Caseload management

Youth engagement

Strong communication

Time management

Stakeholder liaison

Self-motivation

Record keeping IT systems

Networking locally

Driver's licence

Education

Working with Children Check

Youth services qualification

Career/transition advisory qualification

Job description

Youth Program Case Manager - Snowy Mountains

Enterprise Plus is a dynamic regional organisation that offers a comprehensive range of business and educational services across Southern NSW.

We are currently seeking an enthusiastic Youth Program Case Manager to join our team and deliver our Get Back in the Game Program across the Snowy Mountains regions.

This is a part-time position of 3 days per week (22.8 hours per week), with the possibility of increased hours in the future, subject to program requirements and funding.

The role requires a high level of sensitivity and a genuine desire to make a positive impact. You will be working with young people aged 15 to 21 who are disengaged from education or employment. Your responsibilities will include providing individual client case management to re-engage young people in education and training pathways or support their transition into sustainable employment.

The ideal candidate will have experience working with young people, either in case management settings, delivering youth support services, or within employment or education services. They must be able to work with minimal supervision, manage a caseload, and meet deadlines. Additionally, the successful applicant must hold a current Working with Children Check or be eligible to obtain one, as well as hold a current driver's licence.

This role offers both rewarding and challenging aspects and requires someone who is positive, professional, and dedicated to making a difference in the lives of young people.

Salary: $77,000 - $78,000 per annum (full‑time equivalent), pro rata for 22.8 hours per week, plus superannuation.

Selection Criteria

• Ability to effectively communicate and relate to young people and other key stakeholders.
• Demonstrated ability to work with young people to improve their education, employment and life outcomes.
• Understanding of regional issues affecting young people.
• Ability to work with minimal supervision, set priorities and meet deadlines.
• Relevant qualifications and/or industry experience.
• Ability to relate well to young people and work with disengaged youth experiencing challenging and complex issues.
• Experience working with young people in case management settings.
• Established local networks, or the ability to develop networks within local communities.
• Ability to liaise effectively with stakeholders across education, industry and community organisations.
• Current NSW Working with Children Check, or the ability to obtain one.
• Current driver’s licence.
• Well‑developed communication skills.
• Relevant qualifications in youth support services, employment services, education services, and/or career and transition advice.
• Experience with record keeping and the use of a range of IT software systems.