Workshop Team Lead - Service Repairs & Ops

Milwaukee Tool

Ipswich City

On-site

AUD 90,000 - 115,000

Full time

14 days+

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Benefits offered by this job

Discounts on Milwaukee products

Novated leasing

Professional development

Paid parental leave

Employee assistance program

Social events

Job summary

Milwaukee Tool in Queensland is seeking an experienced Workshop Team Leader to oversee a team of nine service repair technicians and drive daily operational excellence at our Carole Park service centre. You will coach, monitor repair quality, identify efficiency gains, ensure compliance with policies and safety guidelines, participate in product training, and lead expansion of the service hub.

Strong leadership, hands-on attitude with power tools, and proactive problem-solving are essential to

Qualifications

Strong leadership experience in a fast-paced workshop or service repair centre.
Technically minded and hands-on with power tools.
Proactive with team culture and meeting deadlines.
Proven experience in tool repairs, service operations and systems.
Strong communication across all levels of the organisation.
Initiative and creative problem solving.
Passion for leading teams to operational excellence.

Responsibilities

Provide coaching, leadership and training to a team of nine service repair technicians
Monitor and identify trends in service workshops to drive efficiency gains
Monitor quality of repairs of direct reports and conduct regular performance reviews
Ensure compliance with all relevant acts, ethical standards and Milwaukee policies and procedures
Monitor quality of repair notes and act as escalation point for the team
Attend Product training to keep up to date with current product information.
Follow all Government Guidelines with Occupational Health & Safety requirements.
Manage the expansion and growth phase of the service hub .