Service Workshop Team Lead

Techtronic Industries; Ipswich City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounts & Perks

Personal Development

Health & Wellbeing

Social

Job summary

Milwaukee Tools in Queensland is seeking an experienced Workshop Team Leader to oversee a team of nine service repair technicians at our Carole Park service centre, ensuring daily operational excellence and continuous improvements.

You will coach and lead, monitor repair quality, handle performance reviews, and ensure compliance with safety and company policies while staying hands-on with power tools and training.

Qualifications

• Experience leading a small team in a fast-paced workshop or service repair centre.
• Proven ability to coach, develop and motivate employees to achieve targets.
• Strong communication with all levels of the organisation and with training staff.

Responsibilities

• Provide coaching, leadership and training to a team of nine service repair technicians
• Monitor and identify trends in service workshops to drive efficiency gains
• Monitor quality of repairs of direct reports and conduct regular performance reviews
• Ensure compliance with all relevant acts, ethical standards and Milwaukee policies and procedures
• Monitor quality of repair notes and act as escalation point for the team
• Attend Product training to keep up to date with current product information
• Follow all Government Guidelines with Occupational Health & Safety requirements
• Manage the expansion and growth phase of the service hub

Skills

Leadership

Coaching

Communication skills

Problem solving

Proactive

Hands-on

Team leadership

Safety compliance

Job description

Milwaukee Tools in Queensland is seeking an experienced Workshop Team Leader to oversee a team of nine service repair technicians at our Carole Park service centre, ensuring daily operational excellence and continuous improvements.

You will coach and lead, monitor repair quality, handle performance reviews, and ensure compliance with safety and company policies while staying hands-on with power tools and training.