Workshop Supervisor

Transport Engineering Solutions Pty; Australia; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Employee benefits account discounts

EAP health & wellbeing reimbursement

Job summary

Transport Engineering Solutions Pty Ltd Palfinger, a division of Sime Motors Company, is seeking an experienced Workshop Supervisor to lead our Rydalmere workshop. The role coordinates installations, servicing and maintenance of cranes, hookloaders and related equipment, while upholding safety, quality and customer outcomes.

You will manage a multiskilled team, plan workloads, allocate resources, and provide technical support to ensure on-time delivery and strong customer relationships.

Qualifications

• Previous experience leading workshop/service/maintenance teams.
• Strong planning, scheduling and resource management.
• Commitment to workplace safety and quality outcomes.

Responsibilities

• Lead and coordinate workshop and field service activities.
• Manage installations, servicing, repairs and maintenance of Palfinger equipment.
• Plan and schedule workshop workloads to meet delivery commitments.
• Allocate labour, parts, equipment and subcontractor resources effectively.
• Monitor productivity, labour utilisation and workshop performance.
• Provide technical support and resolve operational issues.
• Lead, coach and develop a multiskilled team.
• Conduct performance reviews, training and onboarding activities.
• Maintain strong customer relationships and provide regular job updates.
• Ensure all work meets Palfinger quality standards and compliance requirements.
• Drive a culture of safety, accountability and continuous improvement.

Skills

Workshop leadership

Planning & scheduling

Safety & quality focus

Communication

Customer service

People development

Multi-priority management

Education

Trade qualification in mechanical/fabrication

Job description

Company : Transport Engineering Solutions Pty Ltd Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service. Seeking an experienced Workshop Supervisor to lead our growing Rydalmere workshop team. This hands‑on leadership role is responsible for coordinating installations, servicing, repairs and maintenance of cranes, hookloaders and associated equipment while ensuring outstanding safety, quality and customer outcomes.

Key Responsibilities

• Lead and coordinate workshop and field service activities
• Manage installations, servicing, repairs and maintenance of Palfinger equipment
• Plan and schedule workshop workloads to meet customer delivery commitments
• Allocate labour, parts, equipment and subcontractor resources effectively
• Monitor productivity, labour utilisation and workshop performance
• Provide technical support and resolve operational issues
• Lead, coach and develop a multiskilled team
• Conduct performance reviews, training and onboarding activities
• Maintain strong customer relationships and provide regular job updates
• Ensure all work meets Palfinger quality standards and compliance requirements
• Drive a culture of safety, accountability and continuous improvement

About You

You will be a proven workshop leader with strong technical and people management skills, ideally within heavy vehicle, transport equipment, manufacturing or engineering environments. To be successful, you will have:

• Previous experience leading workshop, service or maintenance teams
• Strong planning, scheduling and resource management skills
• A commitment to workplace safety and quality outcomes
• Excellent communication and customer service skills
• Ability to lead, coach and develop high-performing teams
• Experience managing multiple priorities in a fast‑paced environment
• Trade qualification in a mechanical, fabrication or related discipline

What's on offer

• Competitive salary package
• Access to employee benefits account including discounts on groceries, electronics and more
• Employee Assistance Program (EAP) Annual Health and Wellbeing reimbursement program
• Permanent full‑time position – Monday to Friday

Please note: The successful candidate must be able to pass a compulsory pre-employment medical, drugs and alcohol assessment.

Sime is a partner of choice for the world's best brands in the Automotive and Industrial Equipment sectors. We deliver sustainable value to our stakeholders through operational excellence, high performance standards and good corporate governance. Founded in 1910, Sime Darby Berhad today has a workforce of approximately 30,000 employees and a presence in 18 countries and territories across the Asia Pacific region. It is listed on the main market of Bursa Malaysia.