Workshop Administrator

13cabs; City of Brisbane; On-site; AUD 60,000 - 76,000; Full time

Job summary

A2B Australia is seeking a TAXITECH Administrator to keep our workshop organised and running smoothly, from diary management to light invoicing. You’ll provide essential admin support for staff and customers in a busy environment.

The role requires strong organization, attention to detail and comfort with Microsoft Office. Prior automotive workshop exposure is highly regarded and training for pay approvals is provided.

Qualifications

• Customer-focused with a friendly, approachable style.
• Highly organised with the ability to multi-task with ease.
• Strong attention to detail and time management skills.
• Confident using the Microsoft Office Suite.
• Experience in automotive workshop environments is highly regarded.

Responsibilities

• Manage the diary and booking calendar.
• Coordinate workshop staff alongside the Team Leader.
• Handle invoicing and light billing duties.
• Perform accurate data entry and record keeping.
• Manage incoming and outgoing mail.
• Oversee office supplies and inventory.
• Assist with pay approvals (training provided).
• Take on ad-hoc admin tasks as needed.

Skills

Customer-focused

Highly organized

Time management

Attention to detail

Team coordination

Tools

MS Office

Job description

A2B Australia is part of the ComfortDelGro Australia (CDC) Group, the country’s leading taxi network and a major provider of mobility, technology, and payment solutions.

Through our iconic brands 13cabs, Silver Service, Swan Taxis and Cabcharge we deliver end‑to‑end transport experiences, from booking and dispatch through to safe, reliable travel and seamless payment. Our services support corporate, community and disability customers nationwide.

Our network is Australia’s largest, with 7,000+ vehicles and 11,500 drivers, supported by contact centres, technology hubs and in‑field support teams. We power drivers, operators and passengers with dispatch, navigation, in‑car tech, apps and payment solutions across Australia and globally.

The A2B Way

We care about our customers, our business and each other. We work as one connected team, value accountability and collaboration, and encourage innovation to shape the future of mobility. We invest in wellbeing, safety, learning and development, recognise high performance, and celebrate diversity and inclusion.

About the Role

As the TAXITECH Administrator, you’ll be the go-to person keeping our workshop organised and running smoothly. From managing bookings to supporting the team with admin, you’ll play a key role in delivering a seamless experience for both customers and staff.

Key Responsibilities

• Manage the diary and booking calendar


• Coordinate workshop staff alongside the Team Leader


• Handle invoicing and light billing duties


• Perform accurate data entry and record keeping


• Manage incoming & outgoing mail


• Oversee office supplies and inventory


• Assist with pay approvals (training provided)


• Jump in on ad-hoc admin tasks as needed


• About YouCustomer-focused with a friendly, approachable style


• Highly organised with the ability to multi-task with ease


• Confident using the Microsoft Office Suite


• Strong attention to detail and time management skills


• Previous automotive workshop experience (highly regarded)

We value diversity and welcome all applicants.

ComfortDelGro Corporation Australia (CDC) and A2B acknowledges the Traditional Custodians throughout Australia, and their continuing connection to land, waters and community. We pay our respects to all First Nations people, their culture and to Elders past and present.