Workplace Relations Specialist

The Salvation Army Australia; Sydney; Hybrid; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Hybrid working environment

NFP salary packaging

Generous Paid Parental leave

Salvos Rewards discounts

Employee Assistance Program

Job summary

A leading charity organization is seeking a Workplace Relations Specialist based in Sydney or Melbourne. You will manage complex employee relations matters, conduct workplace investigations, and provide training to enhance workplace behaviour. Ideal candidates will have a relevant tertiary qualification and experience in ER case management. The role offers flexible working arrangements and competitive benefits.

Qualifications

• You have experience managing sensitive workplace investigations.
• You can interpret and communicate legislation clearly.
• You demonstrate a commitment to fair work environments.

Responsibilities

• Lead resolution of employee relations matters.
• Conduct and oversee workplace investigations.
• Design engaging training sessions on workplace behaviour.

Skills

Strong knowledge of Australian employment law

Excellent interpersonal skills

Ability to conduct workplace investigations

Strong judgement

Collaborative mindset

Education

Tertiary degree in Human Resources or related field

Job description

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Are you adept at fostering a harmonious work environment and resolving employee issues with finesse? We are seeking a proactive individual who can navigate the intricacies of workplace investigation processes. If you are passionate about making a tangible impact and boast a proven track record in ER case management and investigations, we would love to hear from you!

ABOUT THE ROLE

We have an exciting permanent full time opportunity for a Workplace Relations Specialist to join our close-knit team in Blackburn.

Location is flexible to successful applicant either Sydney or Melbourne.

Reporting to the EM Workplace Relations, you'll play a key role in managing complex employee relations matters and supporting best-practice approaches to workplace investigations and issue resolution.

Key responsibilities:

• Lead the resolution of complex employee relations matters including misconduct, performance, redundancies, discrimination, and bullying.
• Interpret and apply enterprise agreements, awards, and employment legislation to ensure compliance and fairness.
• Drive enterprise bargaining processes and contribute to the development and renewal of EBAs for national consistency.
• Conduct and oversee workplace investigations, ensuring procedural fairness and adherence to internal and legal standards.
• Coach and empower P&C team members in managing employee relations cases confidently and effectively.
• Design and deliver engaging training sessions on investigations, disciplinary procedures, and respectful workplace behaviours.
• Foster strong, collaborative relationships with leaders, internal stakeholders, and external partners.
• Maintain detailed, accurate records of ER matters and identify opportunities for improving systems and frameworks.
• Partner with the People Solution Centre to triage and manage ER cases, including escalation of complex matters as needed.

ABOUT YOU

You’re a trusted workplace relations professional who brings sound judgement, a calm and considered approach, and a commitment to fair and respectful work environments. You’re confident navigating complex ER matters and investigations, and you thrive on helping others build capability through coaching and training.

Key capabilities:

• Tertiary degree in Human Resources, Industrial Relations or related field.
• Strong knowledge of Australian employment law, industrial instruments, and best-practice ER processes.
• Experience working in large, complex or values-driven organisations (NFP, healthcare, government, etc. is desirable).
• Demonstrated experience conducting or managing sensitive and complex workplace investigations.
• The ability to interpret and communicate legislation, policies, and procedures clearly to varied audiences.
• Excellent interpersonal skills, with a proven ability to build credibility and trust with stakeholders at all levels.
• A collaborative mindset and a commitment to continuous improvement.

WHY WORK FOR US?

TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as:

• Hybrid working environment, 2 days from office, 3 days from home.
• An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2650).
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, purchased leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.
• Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits.
• Novated car leasing, discounts on car hire and purchase.
• Employee Assistance Program - Independent confidential counselling service.

HOW TO APPLY

If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Non-profit Organizations, Hospitals and Health Care, and Retail

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