Workforce Planning Specialist

Panthers Group; Penrith City Council; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

40% discount at Panthers outlets

Merchandise discount (20%)

Exclusive offers with accommodation, 2

Wellbeing Leave

Purchased Annual Leave

Staff social events

Free onsite parking

Job summary

Panthers Group is seeking a Workforce Planning Specialist to lead and evolve our workforce planning capability. You will own UKG Pro WFM governance, drive continuous improvement, and partner with senior leaders to optimise rosters and control labour costs across the Panthers Group.

You will combine scheduling, analytics and compliance to improve efficiency, supported by strong Excel reporting and stakeholder engagement.

Qualifications

• Experience using UKG Pro Workforce Management system.
• Ability to develop rosters that meet operational needs and analytics.
• Turn data into actionable workforce improvements.

Responsibilities

• Partner with leaders to develop efficient rosters balancing business needs and costs.
• Own and optimise UKG Pro WFM governance and enhancements.
• Analyse workforce data to identify opportunities and address inefficiencies.
• Deliver insights and recommendations to leaders for scheduling and planning.
• Maintain data integrity and governance within UKG.

Skills

UKG Pro WFM

Roster development

Data analysis

Stakeholder management

Excel reporting

Communication

Tools

UKG Pro Workforce Management

Job description

An exciting opportunity to make your mark in a newly created role at Panthers Group.

Lead and evolve our workforce planning capability, using data, insights and systems to ensure we have the right people, with the right skills, in the right place, at the right time.

The Opportunity

This newly created position offers the opportunity to shape and evolve workforce planning across Panthers Group. Reporting to the Group People & Culture Manager and working closely with the Group CFO, you’ll have broad exposure across the business and the opportunity to influence how we plan, optimise and manage our workforce. It’s a role where your expertise and insights will have a genuine impact on operational performance and business decision-making.

About the role

As our Workforce Planning Specialist, you’ll bring together scheduling, workforce analytics and compliance to improve our workforce efficiency and support informed decision-making. As Product Owner for UKG Pro Workforce Management (WFM), you will lead it's governance, optimisation and continuous improvement to ensure the platform effectively supports our people and operations across the Group.

What you'll be doing

• Partner with operational leaders to develop efficient rosters that balance business needs, compliance and labour costs.
• Own and optimise UKG Pro WFM across Panthers Group, overseeing configuration, governance, enhancements and continuous improvement while ensuring legislative, Award and Enterprise Agreement compliance.
• Analyse workforce data and labour trends to identify opportunities, improve utilisation and address overtime, shift creep and roster inefficiencies.
• Deliver workforce insights and recommendations to leaders to support effective scheduling, labour optimisation and workforce planning.
• Maintain workforce data integrity and governance within UKG, including availability, qualifications, licences and compliance records.
• Coach and influence leaders to embed consistent workforce planning and scheduling best practice across the Group. Collaborate with Operations, IT, Finance and People & Culture to ensure workforce systems and processes support business objectives.

About you

You're someone who combines strong analytical capability with the ability to build relationships, influence stakeholders and turn workforce data into practical business outcomes.

You bring:

• Demonstrated experience using and administering UKG Pro Workforce Management
• Demonstrated experience in developing rosters that meet the operation, workforce planning and workforce analytics.
• The ability to turn data into action—identifying meaningful insights and using them to design, build and implement practical processes that improve operational performance.
• Strong stakeholder management, partnering and influencing skills.
• Confidence working with operational and senior business leaders.
• Excellent written and verbal communication skills.
• Advanced Microsoft Excel and reporting capability.
• A genuine desire and willingness to learn our business, spending time alongside our operational teams to understand how they work and the challenges they face
• A continuous improvement mindset and an ability to identify better ways of working.

Why you’ll love working with us

At Panthers, our PRIDE values shape everything we do. We take pride in being Professional in our approach, treating everyone with Respect, Inspiring one another to grow and succeed, remaining Dedicated to our members, guests and community, and striving to deliver Exceptional experiences every day.

We know our people are the key to our success. That's why we're committed to creating a workplace where you'll feel supported, recognised and empowered to grow your skills, build your career and make a meaningful contribution.

As part of the Panthers team, you'll enjoy:

• 40% discount at all Panthers-owned food outlets and free post-mix while on shift
• 20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team
• Enjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers.
• Reward and recognition programs that celebrate outstanding contributions
• Wellbeing Leave for PT/FT employees
• Purchased Annual Leave for eligible FT/PT employees to enjoy greater work-life flexibility
• Staff social events and opportunities to connect with your teammates
• Free onsite parking

About Us

Panthers Group is a leading Australian organisation delivering world-class entertainment, hospitality, and leisure experiences across greater western Sydney and regional NSW. As one of NSW’s largest licensed club groups, Panthers Group operates five premium venues, the state-of-the-art Western Sydney Convention Centre (WSCC), the prestigious Pullman Sydney Penrith hotel alongside the multi-premiership-winning Penrith Panthers NRL team.