Workforce Administration Assistant

Alfred Health; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging & novated leasing

Onsite car & bike parking

Fitness Passport membership

Onsite fitness facilities

Childcare services

Job summary

Bayside Health in Melbourne is seeking an experienced administrative professional to support the Emergency nursing workforce management team, ensuring rostering, leave processing and general admin tasks run accurately and on time.

You will respond to rostering inquiries, assist with workforce-related requests, and undertake a range of admin duties across the Emergency Department to support service delivery and operational effectiveness. This role sits within The Alfred Health network.

Responsibilities

• Provide administrative support to the Emergency nursing workforce management team.
• Process UKG approvals, manage shift swaps, and handle annual leave requests.
• Coordinate admin tasks for newly employed nurses.
• Collaborate with key stakeholders to align goals.
• Maintain clear communication with the Emergency workforce team.

Skills

Administrative support

UKG approvals

Nursing workforce coordination

Stakeholder communication

Tools

UKG system

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Employment status: Permanent
• Full time
• HS2
• Emergency and Trauma Centre, Alfred Hospital
• Great staff benefits! 5 weeks annual leave and salary packaging

The Department

The Emergency service within Alfred Health sees approximately 115,000 patients per annum. Sandringham Emergency Department manages approximately 45,000 and The Alfred Emergency & Trauma Centre (E&TC) manages approximately 70,000 patients.

Sandringham Emergency Department is community focused and has an integrated Urgent Care Centre model of care. The department is a modern facility which has 13 treatment spaces capable of providing full bedside monitoring. In addition, we provide a 10-bed Short-stay Observation Unit (ESSU) for initial care of selected conditions up to 24 hours. Within the hospital we have access to inpatient General Medical, General Surgical, Gynaecology, Obstetric and Orthopaedic care. We have access to The Alfred Hospital for medical and surgical sub-specialty referrals. Paediatric patients account for 30% of our presentations within the Emergency Department supported by a Clinical Nurse Education team.

The Alfred Emergency & Trauma Centre (E&TC) has 80 treatment bays and is arbitrarily divided into 5 main clinical areas, including a 4 bed dedicated Behaviours of Concern secure unit. The Emergency Department will see all emergencies for assessment and stabilisation. In addition, we provide a 24-bed Short-stay Observation Unit (ESSU) for initial care of selected conditions up to 24 hours.

The Alfred Hospital is a major adult tertiary referral hospital and is well known as one of Australasia’s busiest Trauma Centre. In addition, it is home to many Victorian statewide services:

• Trauma (adult)
• Hyperbaric Medicine
• Burns (adult)
• HIV Medicine
• Cystic Fibrosis (adult)
• Haemophilia (adult)
• Heart & Lung Transplant
• Critical Neurosurgery

Alfred Health aims to ensure all patients receive timely, high-quality care consistent with their clinical needs. This principle applies to all our patients, those admitted because of emergency, elective surgery patients and those treated as outpatients through our specialist clinics. For our emergency patients this involves patients being assessed by a senior doctor who will provide their definitive care as soon as possible.

Our care delivery system is based on a multi-disciplinary team approach to care. Each shift is staffed by a complement of both senior and junior medical and nursing staff; this enables a safe, supported practice environment to facilitate safe patient care delivery and experiential learning opportunities for all staff. Medical and nursing staff work collaboratively in the comprehensive assessment, person centred care planning and delivery of treatment of our patients for the entire duration of their stay

The service of Emergency Care within Alfred Health offers a supportive team environment, access to ongoing education by supporting further tertiary studies as appropriate.

The Role

This role is critical in supporting the Emergency Workforce Management Team to effectively manage the administrative requirements of a large nursing workforce. The position ensures that workforce administration tasks are completed accurately, efficiently, and within required timeframes, contributing to the smooth operation of nursing workforce management processes.

The role will provide timely, professional, and transparent support to nursing staff by responding to rostering enquiries and assisting with workforce-related requests. In addition, the role will undertake a range of general administrative duties across the Emergency Department, supporting service delivery and operational effectiveness.

Experience and Qualifications Required

• Provide effective, efficient and timely administrative support to the Emergency nursing workforce management team
• Support may include but is not limited to; UKG approvals, actioning shift swaps for nurses, annual leave processing, clerical duties associated with workforce, and generating allocation pages in a set time frame.
• Coordination of administrative duties required for newly employed nurses.
• Collaborate with all key stakeholders on a frequent basis to ensure common goals are met.
• Maintain clear communication strategies with all key stakeholders within the Emergency workforce management team.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children's Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Alexandra Nevill and Lisa Braithwaite via email [e-mail]

Applications close 11pm AEST, Friday, 11 September 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.