Patient Flow Co-Ordinator

Alfred Health; Australia; On-site; AUD 90,000 - 120,000; Part time

Benefits offered by this job

Salary packaging & novated leasing

Flexible health insurance

Onsite car & bike parking

Fitness facilities at The Alfred

Job summary

Bayside Health is seeking a Patient Flow Coordinator to support 24/7 hospital operations at The Alfred, working with the Clinical Operations Manager to optimise bed usage and patient flow.

The role requires current RN Division 1 registration with APHRA, acute care experience, and demonstrated leadership and problem solving in high-pressure environments. A post-graduate qualification is desirable, with strong teamwork across disciplines.

Qualifications

• Current Registered Nurse Division 1 registration with the Nursing and Midwifery Board of Australia via APHRA.
• Strong clinical background in Acute health sector.
• Postgraduate studies desirable.
• Recent nursing experience in an acute health service.
• Demonstrated leadership and ability to work under pressure.

Responsibilities

• Support the Clinical Operations Manager to facilitate patient flow and bed management 24/7.
• Monitor, source and allocate replacement staff for clinical areas as needed.
• Collaborate with multidisciplinary teams to optimise patient access and flow.
• Escalate significant or complex operational issues to the Clinical Operations Manager.

Skills

RN Registration APHRA

Acute health exp

Leadership

Communication

Education

Postgraduate studies desirable

Job description

Bayside Health

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Permanent or Fixed Term position
• Part time (up to 72 hours per fortnight)
• RN G4B (YX11)
• Located at The Alfred
• Great staff benefits!

The Department

The Operations Support Unit is responsible for the management of the resources and activities that support hospital operations 24/7. The Operations Support Unit reports through the Emergency, Virtual Care & Outpatients program and has the key responsibility for strategic planning and day to day operations for patient access, patient flow, demand management and bed modelling.

The Role

The Patient Flow Coordinator (PFC) supports the Clinical Operations Manager (COM), to facilitate patient flow and hospital operations 24/7. The Patient Flow Coordinator will be an experienced nurse with a strong clinical background who can demonstrate skills in communication, problem solving and teamwork. You will work in conjunction with all stakeholders to ensure the appropriate usage of available beds for all incoming patients. The Patient Flow Coordinator will also monitor, source and allocate replacement staff for clinical areas and provide immediate code response where appropriate.

Professional Practice

• Role models effective interpersonal skills and behaviours
• Builds relationships and communicates effectively with the interdisciplinary team
• Works with the Clinical Operations Manager to support clinical decision-making and problem solving
• Escalates to the Clinical Operations Manager any significant and/or complex operational issues
• Reports, documents and addresses incidents and adverse events as appropriate

Qualifications and Experience Required

• Current Registered Nurse Division 1 registration with the Nursing and Midwifery Board of Australia via APHRA
• Strong clinical background in Acute health sector with strong professional identity
• Evidence of relevant post graduate studies (or working towards) highly desirable
• Recent nursing experience in an acute health service
• Demonstrated leadership skills including:
• Effective organisational and interpersonal skills
• Proven ability to make timely, accurate and informed decisions in a pressured environment
• Proven ability in managing complex situations
• Demonstrated ability to problem solve and confront issues
• Demonstrated ability to work effectively in a team, with a range of staff at various levels
• Proven ability to embrace change and an ability to facilitate the change process
• Demonstrated ability to engage and inspire staff to achieve commonly held goals
• An understanding of Alfred Health beliefs
• An understanding and willingness to embrace Information technology

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Flexible health insurance coverage through HCF Health Insurance
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Fantastic onsite fitness facilities at The Alfred through ProSporthealth and fitness
• Childcare services at The Alfred managed by KU Children’s Services

For enquiries regarding this role, please contact Annabelle Maclure, Operations Support Unit Manager - [e-mail] or 0427 630 295.

Applications close at 11pm AEST, Friday, 11 September 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.