Administration Officer

Alfred Health; Australia; On-site; AUD 60,000 - 75,000; Part time

Benefits offered by this job

Salary packaging & novated leasing via

Onsite car & bike parking

Fitness Passport membership

ProSport onsite fitness memberships

KU Children's Services childcare

Job summary

Alfred Health is recruiting an experienced Administrative Officer to join the MSNI Service on a fixed-term, part-time basis. The role coordinates outpatient clinics, manages patient communications and supports multidisciplinary workflows to ensure smooth service delivery.

The successful candidate will have healthcare administrative experience, strong organizational skills and proficiency with Microsoft Office. This temporary backfill supports staff and patients across a growing clinical area.

Qualifications

• Previous experience in a healthcare administrative role.
• Excellent organisational and time management skills.
• Strong interpersonal and communication skills.
• High-level computer literacy, including Microsoft Office applications.

Responsibilities

• Provide administrative support to the MS, Neuroimmunology and CAR-T Service.
• Coordinate outpatient clinic appointments, referrals and waiting lists.
• Manage patient correspondence, appointment scheduling and telephone enquiries.
• Assist with clinician diaries and multidisciplinary meeting coordination.
• Maintain accurate patient records and clinical databases.
• Prepare clinic documentation and support day-to-day service operations.
• Liaise with patients, clinicians and external healthcare providers to facilitate efficient patient care.
• Undertake general administrative duties as required.

Skills

Healthcare administrative experience

Excellent organisational skills

Strong communication skills

MS Office proficiency

Team collaboration

Independent worker

Tools

Electronic Medical Records

Job description

Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between. More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive. Bayside Health was formed following the merger of Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health on 1 January 2026.

• Part-time: 3 days per week
• Fixed-term until early November 2026

About the MS, Neuroimmunology and CAR-T Service

The Multiple Sclerosis, Neuroimmunology and CAR-T (MSNI) Service at Alfred Health is one of Australia's leading tertiary referral centres for the diagnosis and management of complex neuroimmunological disorders. The service provides multidisciplinary care for patients with multiple sclerosis, autoimmune encephalitis, NMOSD, MOG antibody disease, CNS vasculitis, neurosarcoidosis and other inflammatory neurological disorders, as well as neurological assessment and management of patients undergoing CAR-T cell therapy. Working closely with Monash University, the service integrates world-class clinical care, clinical trials and translational research to improve outcomes for patients across Victoria and nationally.

About the Role

An exciting opportunity is available for an experienced and highly organised Administrative Officer to join the Multiple Sclerosis, Neuroimmunology and CAR-T Service at Alfred Health on a fixed-term, part-time basis. This position will provide administrative support across our rapidly expanding clinical service, ensuring efficient coordination of outpatient clinics, multidisciplinary activities, patient communications and clinical workflows. This is a temporary backfill position. During this period, Olivia Asquini will undertake the Administrative Coordinator role to cover Kelly's leave, and this position will backfill Olivia's substantive role for three days per week.

Key Responsibilities

• Provide administrative support to the MS, Neuroimmunology and CAR-T Service.
• Coordinate outpatient clinic appointments, referrals and waiting lists.
• Manage patient correspondence, appointment scheduling and telephone enquiries.
• Assist with clinician diaries and multidisciplinary meeting coordination.
• Maintain accurate patient records and clinical databases.
• Prepare clinic documentation and support day-to-day service operations.
• Liaise with patients, clinicians and external healthcare providers to facilitate efficient patient care.
• Undertake general administrative duties as required.

About You

The successful applicant will have:

• Previous experience in a healthcare administrative role.
• Excellent organisational and time management skills.
• Strong interpersonal and communication skills.
• High-level computer literacy, including Microsoft Office applications.
• The ability to work independently and as part of a multidisciplinary team.
• A commitment to delivering high-quality, patient-centred service.

Previous experience in a specialist outpatient or hospital environment will be highly regarded.

Why Join Us?

• Work within one of Australia's leading MS Neuroimmunology and CAR-T clinical services.
• Join a supportive, multidisciplinary team committed to excellence in patient care.
• Gain experience in a rapidly growing and innovative specialty.
• Enjoy flexible part-time employment (3 days per week) in a collaborative environment.

Staff Benefits

• Salary packaging & novated leasing through Maxxia
• Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability
• Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership
• Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships)
• Childcare services at The Alfred managed by KU Children's Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Mastura Monif at [e-mail]

Applications close 11pm AEST Monday, 14 September 2026.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.