Workers' Compensation Medical Management Lead

DXC Technology Company; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

DXC University

Flexible leave options

Novated leasing

Discounted health insurance

Employee assistance program

Job summary

DXC Technology seeks a Workers’ Compensation Medical Management Lead to steer a national multidisciplinary team. You will govern medical services, optimise expenditure, oversee IMEs and rehabilitation, and drive sustainable return-to-work outcomes.

The role requires expert leadership, strong governance, and a deep understanding of medical treatment pathways within a self-insured workers’ compensation framework. You’ll partner with providers and stakeholders to deliver high-quality care.

Qualifications

• Bachelor’s degree in allied health, Nursing, or related field desirable.
• Demonstrated leadership of multidisciplinary teams in workers’ compensation or similar.
• Experience managing medical expenditure, IMEs, and rehabilitation governance.

Responsibilities

• Lead a national multidisciplinary team for medical management of workers’ compensation.
• Oversee governance, cost control, and return-to-work outcomes.
• Drive evidence-based care pathways and treatment governance across portfolios.

Skills

Leadership experience

Case management

Governance

Provider management

XOL portfolios

Medical terminology

Negotiation

Communication

Return to work

Empathy

Education

Bachelor's degree in allied health or related field

Job description

Workers' Compensation Medical Management Lead

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to tell you about our self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.

At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

What you will be doing:

The Medical Management Leader leads a national multidisciplinary team responsible for the governance, oversight, and optimisation of medical and rehabilitation services across workers' compensation claims portfolios. The role provides strategic leadership over medical expenditure, independent medical examinations (IMEs), rehabilitation provider performance, treatment governance, and complex injury management to ensure injured workers receive timely, appropriate, evidence-based care while achieving sustainable recovery and return-to-work outcomes.

The skills you’ll bring

To be successful in this role you should have:

Education:

• Bachelor’s degree in allied health, Nursing, or related field is desirable.

Experience:

• Demonstrated experience leading teams within self-insured workers’ compensation schemes or similar environments.
• Strong case management experience with the ability to drive successful claims outcomes while balancing cost control and team member wellbeing.
• Experience thriving in a challenging and dynamic role that requires adaptability to evolving regulatory and operational changes.
• Demonstrated experience establishing governance frameworks and controls.
• Demonstrated experience managing national provider panels and vendor relationships.
• Experience managing Excess of Loss (XOL) portfolios and reinsurance recoveries.

Skills:

• Excellent problem-solving, negotiation, and decision-making abilities.
• Ability to adapt quickly and effectively to change in a complex and fast-paced environment.
• Knowledge of medical and paramedical terminology and injury treatment processes.
• Proven conflict resolution and communication skills, both written and verbal.
• Demonstrated empathy for injured individuals and a strong commitment to customer service excellence.
• Advance knowledge of workers’ compensation injury management and return to work principles.
• Strong understanding of medical treatment pathways, surgical and conservative treatment options.
• Ability to critically review medical reports, treatment plans, rehabilitation programs and clinical recommendations.
• Understanding of clinical governance and quality assurance frameworks.
• Strong decision-making capability on complex medical and liability matters.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

• Extensive resources to support your onboarding and continual development including DXC University.
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC.
• More time to do the things you love with flexible leave options, including purchased leave.
• Take time to give back with charitable and emergency services volunteer days.
• Well-being matters to us and our Employee Assistance Program is there to support you and your family.
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.