WooCommerce Specaliast

SustainRecruit; Sydney; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

SustainRecruit seeks a hands-on WooCommerce Specialist to own day-to-day store operations in Sydney on a 6-month contract. You will manage an external development vendor to deliver scope on time and to standard, while translating business needs into precise technical requirements.

Ideal candidates bring strong WooCommerce/WordPress experience, vendor management skills, and the ability to balance technical delivery with stakeholder collaboration in a manufacturing or B2B/B2C context.

Qualifications

• Hands-on WooCommerce and WordPress experience in B2B/B2C/manufacturing settings.
• Experience managing external vendors or agencies and driving deliverables.
• Solid understanding of plugins, hosting, payments and integrations.
• Knowledge of HTML, CSS and PHP to diagnose issues and challenge vendors.
• Ability to balance delivery with stakeholder and vendor management.
• Clear communicator across technical and non-technical teams.

Responsibilities

• Manage, configure and optimise the WooCommerce store, including products and checkout.
• Troubleshoot WordPress, WooCommerce, themes and plugins hands-on.
• Oversee external vendor: scope, backlog, timelines and budgets.
• Translate business needs into technical requirements for delivery.
• Coordinate ERP/inventory/payments integrations with third parties.
• Drive site performance, security, UX and conversion improvements.
• Coordinate testing, releases and plugin updates with minimal downtime.
• Report site performance and vendor progress to stakeholders.

Skills

Vendor management

HTML/CSS/PHP

Communication

Problem solving

Tech liaison

Tools

WooCommerce

WordPress

ERP integrations

Plugins & themes

Job description

Our client is a well established Sydney based manufacturer investing in its eCommerce capability. With their WooCommerce platform now central to how they sell and service customers, they are looking for an experienced WooCommerce Specialist to join on an initial 6 month contract, starting immediately.

This is a genuinely hands-on role with a vendor management component. You will own the day to day running and improvement of the WooCommerce store, while also managing the relationship with an external development vendor to make sure work is delivered on time, to scope and to the right standard.

What you'll be doing

• Managing, configuring and optimising the WooCommerce store, including products, pricing, catalogues, shipping, payments and checkout
• Hands-on troubleshooting and fixes across WordPress, WooCommerce, themes and plugins
• Managing the external vendor: scoping requirements, prioritising the backlog, reviewing deliverables and holding them to agreed timelines and budgets
• Acting as the internal subject matter expert, translating business needs into clear technical requirements
• Overseeing integrations with ERP, inventory, payment gateways and other third party systems
• Driving improvements to site performance, security, UX and conversion
• Coordinating testing, releases and plugin updates with minimal disruption to trade
• Reporting on site performance and vendor progress to internal stakeholders

What you'll bring

• Strong hands-on WooCommerce and WordPress experience, ideally in a B2B, B2C or manufacturing environment
• Proven experience managing external vendors or development agencies
• Solid understanding of plugins, hosting, payment gateways and integrations
• Working knowledge of HTML, CSS and PHP (enough to diagnose issues and challenge a vendor's approach)
• Ability to balance hands-on delivery with stakeholder and vendor management
• Clear, confident communicator who can work with both technical and non-technical teams
• Available to start immediately or at very short notice

Nice to have

• Experience with ERP integrations (e.g. MYOB, NetSuite, Dynamics, Pronto)
• Exposure to SEO, Google Analytics and conversion optimisation
• Background in manufacturing, wholesale or distribution eCommerce

Why apply

• Immediate start on a 6 month contract
• Hybrid working arrangement in Sydney
• Real ownership of a business critical platform
• A practical, down to earth business where your work has visible impact