Wok in a Box - Store Manager

OTR; Strathalbyn; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Uniform provided

Nationally accredited qualifications

Bonus pay incentive program (Step-Up)

OTR App benefits

Job summary

Wok in a Box is seeking a Management professional to lead store teams, oversee operations, and ensure high-quality service. You will coach staff, manage day-to-day performance, and focus on food safety and WHS compliance while driving sales and profitability.

Ideal candidates demonstrate strong leadership, excellent communication, teamwork, and a passion for creating great customer experiences in a fast-paced environment.

Qualifications

• Experience leading store teams with recruiting, training and coaching.
• Proven ability to manage store operations and drive sales.
• Commitment to food safety and WHS guidelines.

Responsibilities

• Provide strong leadership to all team members with ongoing recruiting, training, coaching and support.
• Successfully manage the operational performance of the store.
• Consistently produce quality product and deliver excellent customer service.
• Take responsibility for ensuring food safety and WHS guidelines are adhered to.
• Drive sales and profitability.

Skills

Leadership

Communication

Teamwork

Customer service

Job description

About UsAt Wok in a Box, we love authentic Asian dishes – made with fresh ingredients, to order, over a real, fiery wok. We take our inspiration from all over Asia – from Indonesia to Japan, and everywhere in between. Customers love seeing these dishes being cooked to order before their eyes by our trained chefs. It’s the trust in our authenticity and quality – ‘Asia Fresh’ – that keeps people coming back. We also cater to dietary requirements with our ‘Create Your Own’ option. If you like real Asian food, served with a real smile, come visit us at one of our stores!

Wok in a Box – Management

The Role

• Providing strong leadership to all team members with ongoing recruiting, training, coaching and support
• Successfully managing the operational performance of the store
• Consistently producing quality product and delivering excellent customer service
• Taking responsibility for ensuring food safety and WHS guidelines are adhered to
• Drive sales and profitability

About You

• Great leadership and communication skills
• A real passion for making customers happy with great service and positivity
• A thirst for learning, growing and having fun
• A love of teamwork

Additional OTR Benefits

• Uniform provided
• Opportunity to complete nationally accredited qualifications
• Opportunities to earn up to 8 weeks bonus pay as part of our Step-Up Incentive Program.
• OTR App benefits

Important Information

• Must be over the of 18 to apply
• Be willing to provide a current police clearance certificate if successful