Wine & Spirits Enthusiast: Customer Experience Champion

Endeavour Group; Victoria; Hybrid; AUD 30,000 - 34,000; Part time

Benefits offered by this job

Employee discounts

Wellbeing support

Discounts across group brands

Job summary

Endeavour Group is seeking a spirited BWS Team Member to engage customers with enthusiasm and knowledge. You’ll help keep shelves stocked, assist shoppers with product choices, and promote loyalty benefits while upholding responsible service of alcohol in a dynamic retail setting.

You’ll join a team that values fun, inclusivity and growth, with opportunities across Endeavour Group brands and stores. Apply today to leave your mark in our vibrant network.

Qualifications

• Able to talk with customers confidently and authentically to create a memorable experience.
• Good availability across the day, evenings and weekends.
• Able to work autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Desire to grow within the business and pursue future opportunities.
• Active approach to daily tasks and engagement.
• Motivation to leave a positive imprint in any role.

Responsibilities

• Engage with customers by sharing passion for our products and creating memorable moments.
• Promote loyalty programs and explain benefits and product offerings.
• Ensure shelves are stocked and product availability is maintained.
• Maintain a safe, clean environment for customers and teammates.
• Uphold responsible service of alcohol guidelines.
• Be yourself and bring energy to the store environment.

Skills

Customer communication

Evenings/weekends availability

Teamwork

Willingness to learn

Career mindset

Active lifestyle

Brand/product knowledge

Job description

Endeavour Group is seeking a spirited BWS Team Member to engage customers with enthusiasm and knowledge. You’ll help keep shelves stocked, assist shoppers with product choices, and promote loyalty benefits while upholding responsible service of alcohol in a dynamic retail setting.

You’ll join a team that values fun, inclusivity and growth, with opportunities across Endeavour Group brands and stores. Apply today to leave your mark in our vibrant network.