Wine & Spirits Customer Experience Specialist

Endeavourgroupcareers; Melton; On-site; AUD 42,000 - 54,000; Part time

Benefits offered by this job

Staff discount

Wellbeing support

Career growth opportunities

Team environment

Job summary

Endeavour Group is seeking a motivated Liquor Team Member for BWS to engage with customers, share product passion, and help create memorable shopping experiences. You will promote loyalty programs, assist with stock replenishment, and uphold safety and responsible service standards in a busy retail environment.

Join a dynamic team at BWS and contribute to a sociable, inclusive store culture with opportunities for growth within the Endeavour Group network.

Qualifications

• Confident and authentic customer conversation to provide an engaging shopping experience.
• Ability to assist customers with product recommendations and loyalty benefits.
• Willingness to maintain shelf stock and merchandising standards.
• Adherence to safety, cleanliness, and responsible service of alcohol guidelines.

Responsibilities

• Engage with customers and share passion for products to create memorable moments.
• Promote BWS loyalty programs and communicate benefits to customers.
• Ensure stock is replenished so customers have good choices on display.
• Maintain a safe, clean store environment for customers and teammates.
• Uphold responsible service of alcohol guidelines and store policies.

Skills

Customer service

Cash handling

Product knowledge

Team player

Tools

POS System

Job description

Endeavour Group is seeking a motivated Liquor Team Member for BWS to engage with customers, share product passion, and help create memorable shopping experiences. You will promote loyalty programs, assist with stock replenishment, and uphold safety and responsible service standards in a busy retail environment.

Join a dynamic team at BWS and contribute to a sociable, inclusive store culture with opportunities for growth within the Endeavour Group network.