Wine Room and Front-of-House Manager

WineJobs; Tanunda; On-site; AUD 55,000 - 75,000; Full time

Job summary

Pindarie is a vibrant Barossa wine tourism destination looking for an enthusiastic team member to join our friendly crew. You will lead and support staff, enhance our wine tasting experiences and contribute ideas for events and seasonal food offerings.

The role requires wine knowledge, sales experience, hospitality background, strong customer service, and RSA certification, with weekend roster flexibility in a full-time capacity.

Qualifications

• Wine knowledge to evaluate and describe wine styles.
• Sales experience in wine sales to engage customers and grow sales.
• Experience supervising a team.
• Strong hospitality background with interest in regional food.
• Commitment to delivering strong customer service with good communication.
• Good computer skills with POS, online bookings and MS Office 365.

Responsibilities

• Supervise daily staff and assist CD Manager in developing events and experiences.
• Continually improve the wine tasting experience for customers.
• Develop ideas with cooks for seasonal menu items as the business grows the food sector.
• Maintain and manage ordering of all food supplies.
• Assist with functions, events and interstate trade shows.

Skills

Wine knowledge

Sales experience

Leadership

Hospitality

Customer service

Digital confidence

RSA certificate

Education

Tertiary qualifications in wine/food/hospitality

Tools

POS systems

Online booking platforms

Microsoft Office 365

Job description

Pindarie is a multi-award winning tourism destination on the Western Ridge of the iconic Barossa Valley. We are passionate about great wine, regional food, genuine hospitality and creating memorable guest experiences. We are looking for an enthusiastic person to join our friendly team and be part of an exciting time of growth and development. The ideal candidate will have a passion for wine, food and tourism, strong customer service skills and the confidence to lead and support a team. If you are proactive, enjoy connecting with people, working in wine sales and bringing fresh ideas to the table, we would love to hear from you! The successful applicant will ideally have experience in wine, hospitality, tourism or a related industry, with tertiary qualifications in wine, food or hospitality considered an advantage.

About You

• Wine knowledge: The ability to confidently evaluate and describe wine styles, varieties and characteristics.
• Sales experience: Ideally, previous experience in wine sales, with the ability to engage customers and grow sales.
• Leadership: Experience in supervising a team.
• Hospitality and food: A strong hospitality background and an interest in regional food.
• Customer service: A genuine commitment to delivering strong customer service, with good communication and interpersonal skills.
• Digital confidence: Good computer skills and experience using POS systems, online booking platforms and Microsoft Office 365.
• Essential qualification: A current Responsible Service of Alcohol (RSA) certificate.

Why join Pindarie?

This is an opportunity to be part of a well-established Barossa Valley wine tourism destination with a friendly team, a strong regional identity and exciting plans for the future. You will have the chance to contribute ideas, develop your leadership skills and help shape the experiences that make Pindarie a memorable destination for visitors. If you love wine, food, tourism and working with people, and are ready to take the next step in your career, we would love to hear from you.

Reporting to the Cellar Door Operations Manager- Wine Food and Tourism, Key Duties involve:

• Full-time position (flexible) with a minimum of 2 weekends in a rostered month.
• Supervision of daily staff and assisting CD Manager in developing new events and experiences.
• Continually improve and work upon the wine tasting experience for the customer.
• Develop ideas and work with cooks for seasonal menu items as we grow the food sector.
• Maintain and manage ordering of all food supplies.
• Assistance with functions, events and interstate trade shows.

Applicants close Wednesday October 28th 2026, with a view to commence late November.

Two References essential