WIL Student Lifecycle Coordinator

RMIT University; City of Melbourne; Hybrid; AUD 87,882 - 107,411; Full time

Benefits offered by this job

Hybrid working options

Superannuation

Job summary

RMIT University is looking for two Student Lifecycle Senior Officers to join their Students & Operations team in Melbourne. This full-time role supports the Work Integrated Learning (WIL) portfolio by providing operational support and specialist advice on WIL processes.

The successful candidates will ensure a positive student experience, manage complex inquiries, and drive continuous improvements in WIL operations. The role offers a hybrid work model and is essential for enhancing student engagement.

Qualifications

• Experience in higher education or similar environment delivering student lifecycle services.
• Ability to manage complex inquiries effectively.
• Strong organizational and time management skills.
• Proactive attitude towards continuous improvement.

Responsibilities

• Deliver operational support across Work Integrated Learning activities.
• Provide specialist advice on WIL processes and compliance.
• Handle complex student and industry inquiries.
• Support continuous improvement of WIL operations.

Skills

Experience coordinating Work Integrated Learning (WIL) activities

High-quality student-centred service

Stakeholder engagement skills

Analytical and problem-solving skills

Excellent communication and interpersonal skills

Job description

RMIT University is looking for two Student Lifecycle Senior Officers to join their Students & Operations team in Melbourne. This full-time role supports the Work Integrated Learning (WIL) portfolio by providing operational support and specialist advice on WIL processes.

The successful candidates will ensure a positive student experience, manage complex inquiries, and drive continuous improvements in WIL operations. The role offers a hybrid work model and is essential for enhancing student engagement.